Is There a Good Time to Leave Your Dealership? - AutoSuccessOnline

Is There a Good Time to Leave Your Dealership?

Believe it or not, your current dealership does not care about you. Sure, they care about your well-being, but they do not care if you stay or go. Deep down, the car business is a ruthless business. They will replace you in a second.

Many professionals find it difficult to leave their current position with a dealership. There are many reasons —comfort with your position, relationship with the current staff or even the location to your house. As sales professionals in the car business, I believe the average employee stays entirely too long. According to Driving Sales, “The annualized turnover rate for all dealership positions is 39.4 percent. That figure is a 3 percent increase year-over-year. One-year retention for all positions hit 71 percent and three-year retention came in a 47 percent.” Well, if this is true, how can a salesperson stay to long at their dealership?

Believe it or not, your current dealership does not care about you. Sure, they care about your well-being, but they do not care if you stay or go. Deep down, the car business is a ruthless business. They will replace you in a second. If you are a strong producer, they obviously want you to stay. However, everyone is replaceable. After one month they will talk about how much they miss you. After a couple more months, they tell stories about the good times when you worked there. After six months, however, the dealership has their new stories without you.

So again, how long do I stay at my current dealership and position? There’s an old saying in the car business: “If you want to get promoted, change dealerships.” I believe five years should be a target for your stay. The first few years you begin to build your credibility as a producer. Upper management notices your talent and will promote you within the first three years.

After a couple more years at your new position, however, chances are the dealership has you exactly where they want you. Whether you’re a finance manager, sales manager or general sales manager, you will be promised that your opportunity is coming — but it will never come. They will dangle the “promotion carrot” in front of you as long as they can. What eventually happens is your attitude with the dealership or the upper management will begin to sour. We end up leaving in a blaze of glory. We get fired or quit and burn the bridge completely down.

You can leave your dealership on good terms. Understanding the nature of the business and keeping your time frame in mind will ensure you leave with the support and encouragement of your former dealership.

Jeremy Todd Sales Manager at a Honda dealership

You May Also Like

The Dealership Flywheel: A Perspective from X-Amazonian

Customer obsession is key. Every dealership must have processes in place to never fail a customer.

service customer and mechanic

As your dealership heads into 2024, it’s common to reflect back on the previous year and identify possible areas of improvement. As you reflect, consider things like whether or not you’ve had about the same number of people coming into your service department each day of the week or month of the year. As you reflect back on this past year’s sales and inventory hurdles, you undoubtedly know which months your store sold the most used or new cars.

New Research Reveals Age and Gender Differences in Vehicle Add-On Purchases

Are there certain age/gender demographics with a higher propensity of purchasing any specific set of VPPs? This study sheds light on consumer preferences and priorities when it comes to safeguarding and maintaining vehicles.

study about age and gender differences - man and woman
How Generative AI Is Impacting Auto Lending Compliance

What is often left out of recent headlines, is the extraordinary power of AI to reduce harm, including fair lending and discrimination risks.

5 Predictions for Front-Line Chat Solutions

In the next few years, prepare for a chat solution that must act like a personal greeter to every customer who visits your digital showroom.

Maximizing Fleet Uptime: A Dealer’s Guide

This guide provides actionable insights for dealers to ensure their fleets are always on the move.

Other Posts

Your Service Department’s Undervalued Opportunity: Streamlining RO Stories

Consider how much time repair event stories take to write. Now, multiply that by the number of technicians employed at your dealership and you could easily be wasting hundreds of technician hours every month.

Ways to Save on Credit Card Merchant Transaction Fees

A processor should lessen your workload by handling merchant processing. They should free you up to focus on the customer, while feeling confident that your processing remains compliant and safe.  

How End-of-Year-Sales May Impact Auto Finance Digital Transformation Strategies

We still have a very paper-driven culture but we need to continue to shift focus to digitization to reduce risk and liability.

The ROI of Giving Back

The key place to begin for any type of giving-back initiative is to determine what drives you and inspires you.