iRecon announces the introduction of the all-new iRecon: Vendor, a mobile application to help vendors more efficiently and effectively manage their workloads and dealer interactions across the reconditioning process.
Acquired by vAuto in 2018, iRecon helps control, manage and maximize the entire reconditioning workflow. With the launch of the new mobile application, in-house reconditioning and all U.S. and Canadian vendor partners can easily track and handle work requests which can allow dealers to get their inventory turned and in front of customers faster. The iRecon tool on-the-go can be accessed on iOS and Android devices.
“As dealers fight to remain profitable, optimizing the reconditioning process is more important than ever. Every extra day it takes to get a vehicle front-line ready impacts a dealership’s turn rate and bottom line,” said Mike Boyd, senior director of business enablement and founder of iRecon. “With iRecon: Vendor, our vendor partners have the access, transparency and controlled workflow they need to minimize delays and meet the challenges facing today’s dealers.”
According to a 2017 survey conducted by Cox Automotive, dealers ranked reconditioning as one of the top three most important tasks when managing vehicle inventory and reported that the reconditioning process can take up significant resources. With dealer service bays already nearing full capacity for a single shift, according to the 2018 Cox Automotive Service Industry Study, it’s vital for dealers to consider what they should continue to manage in-house and what must be outsourced, especially when it comes to reconditioning work. iRecon: Vendor will enable vendors to better respond to these capacity limitations, help carry the load and drive much-needed efficiency.
“For each vehicle we take in, there are multiple phone calls, emails and text messages flying round to check status or get costs approved,” said Dan Stark, owner of Buck-Nut Detailing in Columbus, Ohio. “iRecon: Vendor cuts all that out and has all the information I need in one place, which not only improves my shop’s productivity but also makes my clients more satisfied with my service.”
With the mobile application, vendors can:
- Manage work requests across partner dealerships using iRecon
- Document and complete work requests in real time
- View and respond to messages associated with work requests
- Build and digitally sign invoices for completed work items
- Receive push notifications for new work requests and messages