Hunter Engineering and Tekion Partner to Drive Customer Service Experience Plus Dealer Profitability

Hunter and Tekion Partner to Drive Customer Service Experience Plus Dealer Profitability

With this new partnership, dealerships will have greater opportunity to drive more alignment and tire sales through instant, automated access to inspection data. 

Integration designed to increase alignment and tire sales through data access 

Hunter Engineering announces a new integration between Hunter’s unmanned inspection equipment and Tekion’s end-to-end cloud-native platform, Automotive Retail Cloud (ARC). 

“With traditional services shrinking due to the growth of electric vehicles, dealerships will need to find more dollars per repair order,” said John Zentz, Hunter senior vice president of sales. “Taking full advantage of the opportunities provided by equipment such as Hunter’s Quick Check Drive autonomous inspection system won’t be a luxury, but a necessity.” 

With this new partnership, automotive dealerships across North America will have greater opportunity to drive more alignment and tire sales through instant, automated access to inspection data. 

As a vehicle passes through Hunter’s unmanned inspection equipment, alignment angles and tire tread depth are instantly measured with industry-leading laser precision, requiring no labor or stopping. The vehicle inspection data populates in real time in the Tekion platform, instantly documenting the walkaround for advisors and multipoint inspection for technicians for greater efficiency. 

Tire measurements and alignment results are automatically added to the multipoint inspection while the Hunter inspection sheet and media are automatically added to the repair order. 

The comprehensive vehicle inspection readout can be sent to the customer to ensure a streamlined, consistent experience. 

The integration is now available for Hunter unmanned inspection customers and carries no monthly equipment fees. Dealers can invest in their Hunter equipment for life. 

Alignments traditionally rank among the highest-margin services a shop can provide, while manufacturers have long advocated increasing tire sales as a method of customer retention, additional services and new vehicle sales. On average, 50 percent of vehicles require alignment adjustment when the angles are truly measured and compared to the OEM specifications, evidenced by the millions of vehicle inspections with Hunter equipment. 

“Hunter is fortunate to have so many loyal auto dealer customers invested in inspection equipment, and we’re glad to be able to make this integration available to them,” Zentz said. “This new process will result in more alignments, more tire sales and a safer vehicle for the customer.” 

“We’re happy to integrate Tekion ARC with Hunter’s unmanned inspection equipment to deliver more value to dealers and consumers via our Automotive Partner Cloud,” said Guru Sankararaman, CFO and SVP of operations at Tekion. “Now more than ever, fixed ops efficiency and revenue generation are necessary for dealer profitability, while vehicle longevity and cost savings are top of mind for consumers. This integration delivers on all of these points.”  

Tekion’s Automotive Retail Cloud is the first and fastest cloud-native platform including all functionalities of a DMS and accompanying tech stack to run a seamless retail business. ARC modernizes the end-to-end automotive retail journey, improves consumer experiences, and brings the highest efficiencies to retailers by connecting consumers, dealers and OEMs better than ever before through their cutting-edge platform. 

For more information, visit https://www.hunter.com/connected-equipment/integration-partners

You May Also Like

Edmunds Report Reveals Shrinking Selection, Fewer Affordable Options for Shoppers in the Used Vehicle Market

Used vehicle prices have slightly cooled from all-time highs, but a number of headwinds continue to create unfavorable buying conditions in the used market for consumers.

Analysts say used market offers compelling value compared to new, but price-sensitive or pickier consumers might not find what they're looking for

Used vehicle prices have slightly cooled from all-time highs, but a number of headwinds continue to create unfavorable buying conditions in the used market for consumers. According to the Q1 2023 Used Vehicle Report released by the car shopping experts at Edmunds, and the data collected by Edmunds' analysts:

Dominion DMS Integrates with ProMax

Dominion DMS announces integration with ProMax to give dealers various options to increase efficiency and profitability.

Team Velocity Announced As Newest Genesis Certified Website Provider

Team Velocity has announced a strategic partnership with Genesis as the manufacturer’s newest website provider.

Rapid Recon Bridging Broadens Group Dealerships’ ‘Economies of Scale’

Bridging “brings new economies of scale” to group enterprises managing and operating multiple car dealerships, said John Canales, Senior Vice President of Sales for reconditioning software and services company Rapid Recon.

One View Hires Industry Veteran Jeff Lippold as VP of Sales

One View announced the appointment of Jeff Lippold as the company’s new Vice President of Sales.

Other Posts

Announcing the 2023 AutoSuccess Women at the Wheel Honors

The third-annual awards program honors women from across the automotive industry.

Ed Morse Automotive Group Acquires Chevrolet Dealership in California, Missouri

The Ed Morse Automotive Group announced that it has acquired Putnam Chevrolet in California, Missouri.

Space Auto Launches Game-Changing New CRM Software With AI Responses for Auto Dealerships

Space Auto announces the launch of the first-ever centralized CRM technology for retail automotive.

Nominations Open for TechForce’s 2023 Techs Rock Awards

Five professional technicians will be recognized nationally for outstanding contributions as role models in their shops and communities