Gubagoo, a leading provider of conversational commerce solutions for automotive dealerships and OEMs, announced recently that their full suite of products have been endorsed by General Motors, and included in the General Motors Dealer Digital Solution Program.
General Motors dealers will now be able to receive financial support from General Motors, as sales iMR matching funds, when adopting Gubagoo’s technology.
The program will cover Gubagoo’s flagship service ChatSmart, which provides managed chat across a wide array of platforms, and allows dealerships to join chats live from anywhere. ChatSmart is the most feature-rich live chat solution in the automotive industry.
Also supported by the program will be Gubagoo’s seamless Facebook Marketplace offering, which syndicates used vehicle inventory, and handles all chat inquiries through Facebook Messenger.
“Both General Motors and Gubagoo share a commitment to providing customers with a great experience,” said Brad Title, CEO of Gubagoo. “Our team and our products combine to create the best customer-facing experience in the industry.”
Gubagoo’s solutions are already heavily used by the General Motors dealer community, with 460 GM dealers nationwide working with the company.
“We’ve been thrilled with our experience with Gubagoo,” said Chris Atkins, general sales manager at Ed Morse Sawgrass Chevrolet Cadillac Buick GMC. “They provide our customers with the best experience of any chat provider out there, and work closely with us to create a deeply personal experience.”
Gubagoo’s technology will be available through the General Motors Dealer Digital Solution Program when launched in the next one to two months.