Former Google Automotive Research Lead Joins Foundation Direct

Former Google Auto Research Lead Joins Foundation Direct

Heidner helped lead Google's Path To Purchase Research Study, where he analyzed hundreds of thousands of auto purchaser survey responses.

Foundation Direct announces Michael Heidner as the company’s new VP of strategy and business development. Heidner joins Foundation Direct from Google, where he led Automotive Research and notably drove the analysis behind and creation of Google’s “5 Auto Shopping Micro-Moments.”  

“Remaining ahead of industry trends by maintaining a deep understanding of auto shoppers’ changing behaviors — especially in light of the last year of change — is crucial to our success as a company, and our dealers’ success winning customers online,” co-founder Andrew Diffenderfer, said. “Mike brings extensive expertise and thought leadership on automotive trends and consumer behaviors. He has analyzed the consumer journey data of hundreds of thousands of auto shoppers across hundreds of digital and traditional touchpoints. His understanding of today’s auto shopper and their use of digital to buy a vehicle is unmatched. We’re excited to leverage these insights and trends to continue innovating and driving results for dealerships.”  

Michael Heidner

Peter Leto, Foundation Direct’s CEO, also noted, “Mike has a unique ability to find salient insights amongst vast amounts of data. He has a proven record of both researching consumer behaviors and using them to drive strategic business decisions. While you might not recognize his name, you’ve seen his work — represented on keynote stages across events like Digital Dealer, NADA, J.D. Power Auto Revolution and more. We are excited to add him to our team as we continue to evolve our technology and the media strategies we use to connect dealers to buyers.” 

Heidner helped lead Google’s annual Path To Purchase Research Study beginning in 2013, where he analyzed hundreds of thousands of auto purchaser survey responses, clickstream behaviors and qualitative interviews through the years. Before Google, he helped launch and produce content for FOX Sports’ regional websites and worked with the television sales teams on activation. 

“Insights and trends are my passion,” Heidner said, “and I’ve been lucky to witness and report on the changes of automotive shopper behaviors over the past several years — from the growth of mobile usage on dealer lots, to how people discover vehicles with search, to understanding video’s role in the research process. I am excited to join Foundation Direct on their journey to disrupt the market by offering best-in-class solutions aligned to dealer and vehicle purchaser expectations.”  

Visit https://foundationdirect.com/ for more information.  

You May Also Like

Outsell Innovates Again – Customer Value Now Integrated into Customer Engagement Platform

Outsell, a data and technology company with the automotive industry’s leading Customer Engagement Platform, has added groundbreaking customer value scoring to the insights it provides dealerships.

Groundbreaking Improvement Will Help Dealers Retain Customers Most Likely to Increase Future Profits

Outsell, a data and technology company with the automotive industry's leading Customer Engagement Platform, has added groundbreaking customer value scoring to the insights it provides dealerships.

Outsell's proven machine-learning models have been pointed at Customer Value for the last year. Using real-time and historic behavior, purchase/service transactions and other unique patterns, Outsell is launching Customer Value scoring that continually listens, predicts and engages customers at scale.

Edmunds Report Reveals Shrinking Selection, Fewer Affordable Options for Shoppers in the Used Vehicle Market

Used vehicle prices have slightly cooled from all-time highs, but a number of headwinds continue to create unfavorable buying conditions in the used market for consumers.

Dominion DMS Integrates with ProMax

Dominion DMS announces integration with ProMax to give dealers various options to increase efficiency and profitability.

Team Velocity Announced As Newest Genesis Certified Website Provider

Team Velocity has announced a strategic partnership with Genesis as the manufacturer’s newest website provider.

Rapid Recon Bridging Broadens Group Dealerships’ ‘Economies of Scale’

Bridging “brings new economies of scale” to group enterprises managing and operating multiple car dealerships, said John Canales, Senior Vice President of Sales for reconditioning software and services company Rapid Recon.

Other Posts

One View Hires Industry Veteran Jeff Lippold as VP of Sales

One View announced the appointment of Jeff Lippold as the company’s new Vice President of Sales.

Announcing the 2023 AutoSuccess Women at the Wheel Honors

The third-annual awards program honors women from across the automotive industry.

Ed Morse Automotive Group Acquires Chevrolet Dealership in California, Missouri

The Ed Morse Automotive Group announced that it has acquired Putnam Chevrolet in California, Missouri.

Space Auto Launches Game-Changing New CRM Software With AI Responses for Auto Dealerships

Space Auto announces the launch of the first-ever centralized CRM technology for retail automotive.