Flick Fusion Offers Free 60-Day Trial of StreaMe Live-Streaming Video Application - AutoSuccessOnline

Flick Fusion Offers Free 60-Day Trial of StreaMe Live-Streaming Video Application

Additionally, all StreaMe communications can be captured and stored, eliminating any "he said, she said" scenarios, and providing sales and training managers with access to every video call exchange.

Technology creates virtual connection between dealership staff and car shoppers

For a limited time, Flick Fusion is offering auto dealerships a free, no obligation 60-day trial of StreaMe, its live-streaming video communications application. At a time when car shoppers aren’t visiting dealership showrooms, StreaMe enables dealership personnel to connect with and engage car shoppers and current customers, regardless of which operating platform the callers are on.

“The StreaMe app makes it easy for salespeople to do real-time, virtual vehicle walkarounds. For car shoppers, StreaMe mimics the experience of standing right there with the salesperson on the lot, looking at the car,” said Tim James, COO of Flick Fusion. “The usage of live-streaming video communications has soared since the COVID-19 stay at home recommendations, which means that more consumers are becoming comfortable with live-streaming video as a form of every-day communications.”

With StreaMe, dealers can embed a click-to-call button anywhere on their website, including Vehicle Details Pages (VDPs).  The call can be answered by any member of a dealership’s team that is logged into the StreaMe app via a round robin connection. The customer is then instantly connected to the team member in a one-way, live-streaming video call, allowing the dealership employee to be seen and heard, while the customer can be heard but not seen. This allows the caller to remain anonymous, if desired, although they do have the option to engage in a two-way video call as well.  StreaMe can also be integrated into VidMail, Flick Fusion’s video email and video texting platform. When video emails or video texts are sent to customers, all the customer has to do is click on the StreaMe button to initiate a live video call that is only directed to the sales person who sent the video email and/or text.

Additionally, VidMail is a great tool for the service department. VidMail makes it easy for service advisors to video a multi-point inspection (MPI) and send it to the customer with recommended repairs. If the customer is still hesitant, you can request them to initiate the integrated StreaMe live video call to talk to the mechanic and see the needed repairs first-hand. There is no better way to increase recommended services acceptance rates while building a higher level of customer trust than ever before. 

StreaMe is a multi-platform application that can be used on both mobile and desktop devices. Most commercially available video chat applications require that both parties download an app or use designated access codes and log-in credentials. StreaMe enables cross-platform “one-click” video calls with no customer facing apps or log-in requirements. All your shopper, lead, or customer has to do is click the Video Call button to utilize StreaMe, regardless of the device they are using.

Additionally, all StreaMe communications can be captured and stored, eliminating any “he said, she said” scenarios, and providing sales and training managers with access to every video call exchange.

Links:
FlickFusion
StreaMe

You May Also Like

Fullpath Announces Integration with Cox Automotive VinSolutions

Fullpath’s integration with VinSolutions aims to build strong data strategies for dealerships and benefit users of both platforms.

Fullpath, an automotive enhanced customer data platform (CDP), announced a powerful API integration with Cox Automotive's VinSolutions, a provider of automotive retail CRM services. This new two-way API integration will mutually benefit dealer customers of both Fullpath and VinSolutions.

Customer Data Platforms are designed to consolidate the data sources used by car dealers into one central location through APIs, making data usable for gaining insight into shopper behavior and dealership operations. This two-way API integration will allow for the seamless transference of data between platforms, allowing Fullpath's CDP to pull data from the CRM and enable the automatic update of customer records to include activities tracked by the CDP in real time.

DAS Technology Expands Collaboration with General Motors

GM also selects DAS to participate in its 2024 Business Development Center Workshop Dealer Tour across 14 major U.S. markets.

Dave Cantin Group Introduces AI-Powered Dealer Data-Mining Software

The AI-powered dealer data-mining software will help accurately value the nation’s more than 18,000 franchise dealerships.

Rick Case Honda Recognized as Most Awarded Volume Dealer in American Honda History

The largest volume Honda dealer in America has also received the Honda President’s Elite Award 16 consecutive years.

CarNow Joins the Amazon Web Services Partner Network

This automotive dealership operations software looks to be enhanced through incorporation of Amazon Web Services (AWS) generative AI tools.

Other Posts

Physical Audits Support Software in Thwarting Dealer Cybercrimes

Dealerships face rising cybercrimes and must prioritize frequent physical security audits alongside software compliance tools.

SafePoint Introduces Enhanced Features

SafePoint’s new features were made to monitor inventory, recapture lost service revenue, and supercharge retention.

Reynolds and Reynolds to hold Automotive Amplifiers Contest

The Automotive Amplifiers Contest carries $15,000 in prizes and celebrates individuals at dealerships who are amplifying retail automotive.

EpiCar Announces First Auction Event

EpiCar’s first auction event on June 17 will aim to connect dealers directly with private car sellers for efficient inventory sourcing.