Flick Fusion Offers Free 60-Day Trial of StreaMe Live-Streaming Video Application - AutoSuccessOnline

Flick Fusion Offers Free 60-Day Trial of StreaMe Live-Streaming Video Application

Additionally, all StreaMe communications can be captured and stored, eliminating any "he said, she said" scenarios, and providing sales and training managers with access to every video call exchange.

Technology creates virtual connection between dealership staff and car shoppers

For a limited time, Flick Fusion is offering auto dealerships a free, no obligation 60-day trial of StreaMe, its live-streaming video communications application. At a time when car shoppers aren’t visiting dealership showrooms, StreaMe enables dealership personnel to connect with and engage car shoppers and current customers, regardless of which operating platform the callers are on.

“The StreaMe app makes it easy for salespeople to do real-time, virtual vehicle walkarounds. For car shoppers, StreaMe mimics the experience of standing right there with the salesperson on the lot, looking at the car,” said Tim James, COO of Flick Fusion. “The usage of live-streaming video communications has soared since the COVID-19 stay at home recommendations, which means that more consumers are becoming comfortable with live-streaming video as a form of every-day communications.”

With StreaMe, dealers can embed a click-to-call button anywhere on their website, including Vehicle Details Pages (VDPs).  The call can be answered by any member of a dealership’s team that is logged into the StreaMe app via a round robin connection. The customer is then instantly connected to the team member in a one-way, live-streaming video call, allowing the dealership employee to be seen and heard, while the customer can be heard but not seen. This allows the caller to remain anonymous, if desired, although they do have the option to engage in a two-way video call as well.  StreaMe can also be integrated into VidMail, Flick Fusion’s video email and video texting platform. When video emails or video texts are sent to customers, all the customer has to do is click on the StreaMe button to initiate a live video call that is only directed to the sales person who sent the video email and/or text.

Additionally, VidMail is a great tool for the service department. VidMail makes it easy for service advisors to video a multi-point inspection (MPI) and send it to the customer with recommended repairs. If the customer is still hesitant, you can request them to initiate the integrated StreaMe live video call to talk to the mechanic and see the needed repairs first-hand. There is no better way to increase recommended services acceptance rates while building a higher level of customer trust than ever before. 

StreaMe is a multi-platform application that can be used on both mobile and desktop devices. Most commercially available video chat applications require that both parties download an app or use designated access codes and log-in credentials. StreaMe enables cross-platform “one-click” video calls with no customer facing apps or log-in requirements. All your shopper, lead, or customer has to do is click the Video Call button to utilize StreaMe, regardless of the device they are using.

Additionally, all StreaMe communications can be captured and stored, eliminating any “he said, she said” scenarios, and providing sales and training managers with access to every video call exchange.

Links:
FlickFusion
StreaMe

You May Also Like

DAS Technology Unveils New CDXP Features at NADA 2023

The platform offers new Google communication integration capabilities and expanded inventory merchandising capabilities.

Leading Customer Data and Experience Platform (CDXP) company unveils new technology features leveraging data and integrations to enhance customer experience and boost CSI and sales

DAS Technology, a leading customer data and experience platform company leveraged by over 7,800 retailers, unveiled new technology showcasing the company’s expanded Customer Data and Experience Platform (CDXP) solutions. The new solutions were shown at DAS Technology’s booth at the National Automobile Dealers Association (NADA) Show Jan. 26-29 in Dallas, Texas.

Cox Automotive Teams with Roku to Measure how TV Streaming Impacts the Consumer Automotive Journey 

New partnership seeks to make leading automotive dataset available for marketers to connect ad exposure to every stage of the shopping journey for the first time

automotiveMastermind Joins the Reynolds Certified Interface Program

automotiveMastermind (aM) has signed a contract to join the Reynolds Certified Interface Program.

Cox Automotive’s Upside Expands, Delivers Over Four Million Dollars in Profit Share Back to Clients

Cox Automotive remains confident in how this new way to wholesale can deliver profitability to sellers in any market—and the data has proven that.

Reynolds Acquires American Guardian Warranty Services

The Reynolds and Reynolds Company expands its portfolio by adding F&I products and services for automotive, RV, powersports, marine, and commercial trucking markets

Other Posts

Outgoing 2022 NADA Chairman Mike Alford Underscores Dealer Commitment to Evolving Business Model

In his final remarks as NADA Chairman, Mike Alford highlighted the evolving auto retail business model and how dealers and auto manufacturers “are connected by the desire to provide an unrivaled customer experience.”

NAAA Foundation Donates $75,000 to NADA Workforce Initiative

The NAAA Foundation donated $75,000 to the National Automobile Dealers Association (NADA) Foundation’s Workforce Initiative, which promotes the value of dealerships roles and access to educational resources.

NADA and Tekion Announce First-Ever Tied Winners in 6th Annual Women Driving Auto Retail Video Contest

The National Automobile Dealers Association (NADA) and sponsor Tekion named Leslie Jefferson and Alicia Rivera as the winners of the 6th Annual Women Driving Auto Retail Contest at NADA Show 2023.

New Jersey Dealer Mike DeSilva to Serve as AIADA’s 2023 Chairman

DeSilva, who is the co-owner of Liberty Auto Group in northern New Jersey, accepted the chairman’s gavel during an AIADA event in Dallas, Texas on Friday night.