EFG’s New VSC Increases Penetration up to 15%

EFG’s New VSC Increases Penetration up to 15%

With the enhanced MAP, EFG expanded eligibility requirements and term mileage in 2,500 mileage increments, resulting in 25 million term options dynamically available to the dealer.

EFG Companies announces the launch of its re-imagined Motorist Assistance Plan (MAP) vehicle service contract (VSC). This newly engineered VSC provides dealers the potential to increase VSC sales by 15% through 25 million available terms, and generating up to $200,000 in revenue per year.

Traditional VSCs have a small set of very specific terms that may not fit every customer’s needs, forcing dealers to shoehorn customers into narrow terms with too much or too little coverage. With the enhanced MAP, EFG expanded eligibility requirements and term mileage in 2,500 mileage increments, resulting in 25 million term options dynamically available to the dealer. Along with five deductible options and six surcharge options, the updated MAP allows the dealer to better tailor the product to each customer’s personal driving habits, giving them a viable product for every customer and increasing penetration rates.  Cancelled contracts and burdensome chargebacks are also reduced for the dealer with the product’s focus on each customer’s specific protection and budget constraints.

A significant benefit to the newly-designed MAP is the product’s surgical-level risk-based pricing.  Not only is this more beneficial for all customers, dealers significantly benefit from greater contract specificity in their reinsurance positions as reserves are better aligned with contract coverage. This creates a much more efficient loss management and rating process, reducing the impact of high-volume claims on dealers’ reinsurance positions.

“Recent events around the COVID-19 pandemic have significantly accelerated the pace of change in the automotive industry, from online vehicle retailing to F&I products that have a higher degree of relevancy to the consumer,” said John Pappanastos, President & CEO of EFG Companies. “The US long-term economic outlook reflects diminished consumer confidence, driving consumers to demand more specific levels of protection that are better aligned with their individual needs and budgets at a more specific level than we’ve ever seen before. This product delivers on all fronts for the consumers while meeting dealers’ evolving profitability hurdles.”

MAP is designed for new, used and high mileage vehicles. With four levels of coverage, including exclusionary and named components, MAP eligibility is extended to current plus 12-model-year vehicles with less than or equal to 150,000 miles.

F&I managers can offer MAP based on the individual driving habits of their customers with:

  • expanded eligibility requirements;
  • expanded term mileage in 2,500-mile increments;
  • six surcharge options that include commercial and ride-sharing vehicles; and,
  • five deductible options to meet every customer’s need at the time of a claim.

EFG continues be to on the cutting edge of developing VSC products designed to meet the needs of today’s consumers while supporting the continuing challenges faced by auto dealers. EFG was one of the first to market in August 2019 with MAP Electric Vehicle Protection, a VSC specifically designed for the needs of EV customers.  MAP Electric Vehicle Protection provides exclusionary coverage for all assemblies, parts and the battery installed by the manufacturer, except those specifically excluded, of up to 11 years and 150,000 miles. Most manufacturers provide coverage for an EV battery up to 8 years or 100,000 miles.

For more information, visit: https://bit.ly/MAPSTAR

You May Also Like

Vero, Privacy4Cars Partner on Identi-FI, Identity Theft Protection

Auto dealers within the Identi-FI program will be able to offer Vero’s suite of identity theft tools to customers as a revenue-generating service add-on during the sales process.

Vero announced an exclusive partnership with Privacy4Cars to offer Identi-FI, a full-circle solution that protects against personal data abuses by providing peace-of-mind vehicle data deletion and ID theft recovery.

The solution pairs Privacy4Cars' patented AutoCleared and Vehicle Privacy Report tools with Vero's 3-Generation Fully Managed Recovery (FMR), providing a comprehensive solution that is available now as a membership subscription to qualified auto dealers and distributors.

JM Family Enterprises Names President & COO

As president and COO, Chait will be responsible for all company operations within JM Family, working closely with the senior leadership team to execute on company strategies and drive key initiatives. 

Cars.com 2024 Dealer of the Year Awards

The awards recognize the best local car-shopping experiences across America.

Holmes Honda in Shreveport Receives 16th President’s Award

The President’s Award recognizes superior achievement in customer satisfaction, new-car-unit sales volume and business management.

Tim Lamb Group Brokers Sale of Foothills Lincoln Mazda

The Spokane, Washington, dealership has been rebranded but will be keep all existing Foothills team members at their current seniority.

Other Posts

Service Satisfaction Improves but Appointment Wait Times Continue to Grow, J.D. Power Finds  

According to the study, dealers continue to grapple with parts and labor shortages that are fueling longer wait times for appointments.

700Credit Integrates with One View

This integration will allow dealerships to store sensitive consumer information including credit reports and required compliance documentation through a secure integration into the digital deal jacket.

WarrCloud Study: Cost of Processing Auto Warranty Claims Increases by 28%

The study examined current practices surrounding warranty claims, human resource allocations, and the mechanisms of tracking and streamlining service department costs.

Solifi Launches 2024 Global Leasing Report

The report details insights about the world’s top 50 leasing markets.