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Fixed Ops Management & Leadership in Challenging Times, Part 3

DealerPRO trainers and staff are facilitating a series of live, online forums specifically for dealer owners and fixed ops managers, with the goal of providing support and guidance to help sustain your fixed ops goals.

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Weeks 1 and 2 are linked below for your use/reference.  *Those of you who attended week 2, DealerPRO sends its apologies for the technical difficulties. They have re-recorded with Bill Horgan, so there is no background noise on this recording. The company recommends sharing these links with colleagues.

 WEEK 1: Online Fixed Ops Forum  

 WEEK 2: Online Fixed Ops Forum 

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Please join DealerPRO this Friday, April 3 at 3 p.m. EST for Fixed Ops Forum #3: What are the Attributes of Successful Fixed Ops Leaders?

 Register here: https://app.hatchbuck.com/OnlineForm/773759278

Bill Horgan, director of training, will share management and leadership principles centered around “Triangle Management” that drives higher performance from employees through greater accountability:

• Creating a culture of professionalism in Service and Parts: technicians, advisors and management
• How to develop employees that are more confident and enthusiastic, resulting in higher customer and employee satisfaction
• What are the attributes of successful fixed ops managers?

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“We hope you’ll join us as we bring together our experts and your current challenges, to come out stronger, more focused and prepared for the future!”

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