DealerPRO trainers and staff are facilitating a series of live, online forums specifically for dealer owners and fixed ops managers, with the goal of providing support and guidance to help sustain your fixed ops goals.
Weeks 1 and 2 are linked below for your use/reference. *Those of you who attended week 2, DealerPRO sends its apologies for the technical difficulties. They have re-recorded with Bill Horgan, so there is no background noise on this recording. The company recommends sharing these links with colleagues.
WEEK 1: Online Fixed Ops Forum
WEEK 2: Online Fixed Ops Forum
Please join DealerPRO this Friday, April 3 at 3 p.m. EST for Fixed Ops Forum #3: What are the Attributes of Successful Fixed Ops Leaders?
Register here: https://app.hatchbuck.com/OnlineForm/773759278
Bill Horgan, director of training, will share management and leadership principles centered around “Triangle Management” that drives higher performance from employees through greater accountability:
• Creating a culture of professionalism in Service and Parts: technicians, advisors and management
• How to develop employees that are more confident and enthusiastic, resulting in higher customer and employee satisfaction
• What are the attributes of successful fixed ops managers?
“We hope you’ll join us as we bring together our experts and your current challenges, to come out stronger, more focused and prepared for the future!”
