Dealer-FX’s ONE Platform Approved For General Motors Parts iMR Participation - AutoSuccessOnline

Dealer-FX’s ONE Platform Approved For General Motors Parts iMR Participation

By adopting Dealer-FX’s ONE Platform, GM dealerships can deliver the industry’s best digital service experience. The platform is enhanced by integration with 23 leading DMS vendors and GM data integration.

ONE Platform Gives GM Dealers Industry-leading Scheduling and Tablet Service Drive Solution.

Toronto, ON – Dealer-FX, the leading customer experience management and intelligent delivery platform provider for automotive OEMs and retailers, announced recently that ONE Platform has been Parts iMR Approved in the Service Lane Tools category. This approval allows GM dealers to purchase Dealer-FX’s ONE Platform and receive co-op reimbursement from GM for their investment.

By adopting Dealer-FX’s ONE Platform, GM dealerships can deliver the industry’s best digital service experience. The platform is enhanced by integration with 23 leading DMS vendors and GM data integration.

“It’s clear that General Motors shares our vision for delivering an exceptional dealer service experience and we are delighted to participate in the GM Parts iMR program,” said Dealer-FX President & CEO, Gary Kalk. “With more than 2,500 successful dealer clients, we know ONE Platform will substantially improve dealers’ parts sales, menu and inspection usage, CSI and customer retention while giving its customers the best experience available.”

ONE Platform from Dealer-FX manages the entire customer lifecycle and consists of the following components: Online Scheduler, Appointment Manager, Service Dashboard, Advisor Check-In, Technician Inspection, EasyPay, VIN-Specific Maintenance Menu with pricing, plus the Digital MPI and Dealer Messenger mobile applications. GM dealers can also select optional solutions, including Customer Connect and Digital Marketing Programs, designed to connect with and retain service customers.

Dealer-FX is a GM certified vendor for Service Lane Tools and can be found on GM’s Dealer Vendor Advisor portal, which connects certified vendors with GM Dealers.

Links:
Dealer-FX

You May Also Like

DAS Technology Expands Collaboration with General Motors

GM also selects DAS to participate in its 2024 Business Development Center Workshop Dealer Tour across 14 major U.S. markets.

DAS Technology, an automotive consumer engagement SaaS technology company with the industry’s first next-level Consumer Data and Experience Platform (CDXP), announced it is expanding its collaboration with General Motors and has joined the OEM’s equity mining program.

The equity mining capabilities of DAS Tech's award-winning CDXP Complete include its ability to match customers with equity, or nearing an equity position, on their current vehicle and track engagement with its automated communications. This illustrates the platform's ability to leverage data, analytics, automation and deep integrations with leading Dealer Management System (DMS) and Customer Relationship Management (CRM) solutions to deliver actionable insights that drive results and a connected customer experience. 

Dave Cantin Group Introduces AI-Powered Dealer Data-Mining Software

The AI-powered dealer data-mining software will help accurately value the nation’s more than 18,000 franchise dealerships.

Rick Case Honda Recognized as Most Awarded Volume Dealer in American Honda History

The largest volume Honda dealer in America has also received the Honda President’s Elite Award 16 consecutive years.

CarNow Joins the Amazon Web Services Partner Network

This automotive dealership operations software looks to be enhanced through incorporation of Amazon Web Services (AWS) generative AI tools.

Physical Audits Support Software in Thwarting Dealer Cybercrimes

Dealerships face rising cybercrimes and must prioritize frequent physical security audits alongside software compliance tools.

Other Posts

SafePoint Introduces Enhanced Features

SafePoint’s new features were made to monitor inventory, recapture lost service revenue, and supercharge retention.

Reynolds and Reynolds to hold Automotive Amplifiers Contest

The Automotive Amplifiers Contest carries $15,000 in prizes and celebrates individuals at dealerships who are amplifying retail automotive.

EpiCar Announces First Auction Event

EpiCar’s first auction event on June 17 will aim to connect dealers directly with private car sellers for efficient inventory sourcing.

CXAUTO 20th Anniversary, June 11-12 in Marina del Rey

Over the past two decades, the CXAUTO summit brings together senior leaders to discuss the future of the customer journey.