CXAUTO 20th Anniversary, June 11-12 in Marina del Rey

CXAUTO 20th Anniversary, June 11-12 in Marina del Rey

Over the past two decades, the CXAUTO summit brings together senior leaders to discuss the future of the customer journey.

The 20th anniversary of CXAUTO is coming up on June 11-12 at the Ritz-Carlton Marina Del Rey, CA.

For 20 years, CXAUTO has stood alone, pioneering a summit that forges a powerful alliance between automakers, dealers, and tech. Their mission has been to bring together senior-level leaders who address how they will architect the ultimate customer journey through seamless omnichannel shopping, buying, and aftercare experiences surpassing the ever-escalating desires of consumers.

Get inspired at CXAUTO with these confirmed featured speakers:

  • Jeremy Beaver, CEO, DGDG
  • Tom Thomas, vice president of data strategy, business intelligence and analytics, FordDirect
  • Kit Kolbe, retail performance consulting manager, west region, Audi Of America
  • Doug Eroh, president and general manager, Longo Toyota/Penske Motor Group
  • Bob Zeinstra, general manager global sales support, Toyota Motor North America
  • Rebecca Caldwell, vice president product innovation and integration, FordDirect
  • Kevin Frye, marketing director, Jeff Wyler Automotive
  • Joe Haley, national manager marketing data strategy and operations, Kia America
  • Nathan Hollenbeck, vice president marketing, DGDG
  • Andrew Denham, region customer experience manager, west region, Audi Of America
  • Spencer Webb, general manager, Audi Salt Lake City
  • Jarrod Kilway, vice president digital operations, Casa Automotive
  • Katie Garren, chief financial officer, Simms Auto Group
  • Allen Levenson, former head of sales, marketing and brand analytics, General Motors
  • Savannah Simms, director of marketing and business development – Simms Auto Group
  • Lizz Callaway, product manager, Microsoft Autos

This year’s essential themes are:

  • Connected Customer Strategy & Culture
  • Retail Innovation & Technology Acceleration
  • Harnessing & Attributing Data Analytics & Insights
  • AI Adoption & Integration

Key CX Innovator and Disruptor Sessions include:

  • Modernizing The Customer Experience: Investing in Talent & Technology: Del Grande Dealer Group
  • Pursuing Best In Town Around The Globe: Toyota’s Global Best Practice Sharing Network: Toyota Motor Corporation
  • AI, Automation, and Accountability in the Automotive Industry: Casa Auto Group
  • Audi Retail Experience (A.R.E): Staying Relevant To Customers’ Needs, Whenever and Wherever: Audi Of America | Audi Salt Lake City
  • Inspirational Analytics: Solving Problems & Inspiring Ideas In A Data-driven World: Kia America
  • When Starting Off With A Clean Culture Foundation: Voices From The Frontline Matter Most: Simms Auto Group

New this year: get two great events in one! In collaboration with CXAUTO, AutoTech Investments will host an exclusive one-day summit and VIP dinner on Monday, June 10th. Dealers and OEMs will have the opportunity to participate in both events.

Download our brochure: just the right size to meet, get inspired and strategize for 2024 and beyond at CXAUTO.

Join CXAUTO with other recognized automotive innovators and disruptors that are meeting the demand for more personalized customer interactions, revolutionizing the journey from showroom to ownership and pioneering customer-centric solutions for tomorrow’s world.

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