Company’s CUDL auto lending platform expands DMS/CRM integration to include VinSolutions, streamlining the application process for dealers and customers.
As a result of the collaboration, CU Direct has expanded its CUDL auto lending platform’s DMS/CRM integration solution to include VinSolutions. The system integration with the CUDL platform minimizes the need for dealers to double enter data, better simplifying and streamlining the entire application process, allowing more opportunities for quicker financing solutions.
“Credit unions are an important conduit to financing options for many car buyers,” said Tracy Fred, VP of operations, CRM sales and service, for Cox Automotive’s Dealer Software Solutions. “We stand with CU Direct in their commitment to giving credit union members all the benefits of a smoother, more efficient and enjoyable car buying experience.”
The new system integration with VinSolutions provides a number of key advantages for dealerships including:
- Pushing complete deals from VinSolutions directly into CUDL system
- No double entry of application data
- Streamlined Workflows
- Faster processing times allowing for quicker decisions
- More time to sell products
- Improved CSI with less customer time in the F&I office
“Our stores got an early trial of this integrated offering and it’s been very effective at streamlining indirect auto lending deals,” said Shane Robidoux, general manager, Lithia Chrysler Dodge Jeep Ram of Portland. “Our finance team can push consistent and complete customer and vehicle data from the VinSolutions Connect CRM desking tool straight to CUDL. Saving steps means saving time — that makes everyone’s job easier and keeps customers happier.”
“The landscape of lending is changing, and we recognize the value and need for delivering a simplified, streamlined application process for dealers and their customers,” said Marty Simons, CUDL product director. “As a result, we’ve joined forces with VinSolutions to provide dealers with the ability to easily send deals to credit unions, paving the way for an improved customer experience.”