4 Videos That Digital Retail Customers Demand
Videos are the only way to provide a showroom-like experience without being physically present. Start with these four videos for every vehicle on your VDPs.
How Self-Service Technology can Benefit Your Dealership
When a customer checks in using a connected self-service kiosk, they’re pushing updated, accurate information into your DMS.
Key Diagnostics and Programming
Key and security system diagnostics are not that much different than driveability diagnostics.
2 Questions to Ask Yourself Before Starting Self-Service
Customers are creatures of habit, and the goal of any self-service solution is to become part of their routine.
Don’t Let Lack of Customer Communication Cost Your Repair Department
Lack of customer communications between visits can be costing your repair operation in a number of ways.
NADA Show 2022: We’re All Better Together!
The Show kicks off March 10 with workshops, Live Stage sessions and the once-in-a-lifetime reunion reception at brand-new Allegiant Stadium. The Expo, franchise meetings and Main Stage sessions begin March 11.
The Future of the Internet and Why It Matters to Dealers
Where is the internet going in the next three, five and 10 years — and is your dealership ready?
Just Because You’ve Lowered Rebates Doesn’t Mean You’ve Solved the Problem
Manufacturers can determine what incentives and rebates are needed to achieve the most competitive position based on market data. And retailers can take advantage of the modern retailing solutions available, which provide consumers consistent and all-inclusive payment quotes.
Consumer Perpetual Search, Can It Solve the Inventory Shortage?
With perpetual search, the consumer can receive updated vehicle recommendations as your inventory updates.
Don’t Worry About What You Can’t Control
This is an ideal time to dive into your database and uncover prospects for your certified pre-owned vehicle inventory.
The 6 Essential Philosophies of Leadership
Provide your employees with a clear vision and they will support and follow your vision for the long haul.
Why the Writing on the Wall is Good for You
Are you allowing too much efficiency variance to go unnoticed in your dealerships, putting ROI and EPS goals at risk?