August 2017 Archives - Page 2 of 2 - AutoSuccessOnline
Dissecting Your Dealership to Mine the Best Data and Profits

With the right tools, data mining can be used to find more customers in ‘deeper corners’ of your database than you may have known. Why mine only one area when so many others also offer great opportunities?

Closing the Revolving Door and Setting Up Your Employees for Success With Effective Training

Why is employee retention so important? The Society for Human Resource Management recently reported that the cost of replacing an employee can amount to six to nine months of that employee’s salary, while PwC found that the cost of losing an employee in the first year can be up to three times the person’s salary.

How to Harness the Untapped Energy of Millennials and Create a Culture That Breeds Leaders

Your dealership will confront various challenges. However, solutions won’t be found in “feel-good” pep rallies. Managers must routinely praise those employees who think outside the box, brainstorm and collaborate with others to solve daunting challenges. This affirmation will spur employees to improve their performance even more.

Getting Off The Ground. Fenton Nissan of Rockwall Sales up 189% YTD!

There’s a freedom that comes from opening a new dealership from scratch. It’s a clean slate, free of any baggage that comes from taking over an existing store. There are no dings on your reputation from past mistakes. Your facility will be new and state-of-the-art. It can be designed to take advantage of new technology.

Kendall Toyota Sets Its Sights on No. 1 By Integrating Processes to Better Focus On The Customer

Being second place in a competitive market is a goal many dealerships would love to be able to claim for themselves.

For Kendall Toyota in Miami, Florida, however, that’s simply not acceptable.

For many years, the dealership sat atop the perch in Toyota sales in their marketplace. Through changing circumstances — including the opening of its sister store West Kendall Toyota — Kendall recently slipped to the second spot. This served as a wake-up call for the dealership’s management to examine their processes and methods and to put plans in place to regain that title.