Hiring Techs in a Tight Labor Market
Having a strategy to hire service technicians and a plan to engage with them will put you ahead of shops who struggle to navigate the narrowing tech market.
Leadership in Difficult Times
In an uncertain environment, your leadership is needed, desired and craved by your employees.
Which F&I Products Are Best for Dealers Selling More Used Cars & Trucks?
The increase in used vehicle sales has created an opportunity for dealers to offer a bevy of F&I products uniquely designed to help many of these car shoppers.
How Often Is Lift Maintenance Needed?
If something doesn’t seem right, stop using the lift until you can get it checked out. Never use a lift if any component is broken or damaged.
Is Your Digital Retailing Tool Just Another Expensive E-Lead?
Do you really want your online showroom unattended? Artificial intelligence allows the process to continue and get customers the answers they need.
Cultivating the Customer Experience
Loyal customers are at the heart of every successful dealership. Charles Daher Jr. and the team at Commonwealth Auto Group cultivate the customer relationship with marketing technology that creates a personalized experience for every customer.
How Dealers Today Leverage Fixed Ops & Digital Advertising for Quicker Recovery
Dealers are focusing on making the process of service even easier for customers through enhanced contactless pickup/drop-off.
Let’s Get Interactive
Interactive video presentations transform the consumer shopping experience by offering them total control.
The Critical Need to Embrace Digital Retailing in the Dealership
If you’re not already implementing these strategies to sell in today’s market, consider the following to increase ROI and customer experience.
The Future of Your Collision Repair Shop
On the surface one might reason that older cars mean more repairs. That may be true for certain mechanical repair specialty shops, but it spells the opposite for collision repair.
Repair vs. Replace: Your 5-Step Checklist for Tire Equipment
If your equipment is outdated, it could be eating up your technician’s time. If you’re having to turn away more jobs than you’d like, it’s time to buy a replacement.
Safety Recalls: Think You’re Covered?
What is a dealer or fleet manager to do with vehicles that have a safety recall under a Stop Sale or Do Not Drive order? What do these orders even mean?
