How to Update Your Used Inventory Sourcing Strategy for 2021
Don’t let overpriced inventory keep you from taking advantage of current demand. Start sourcing smarter to keep sales and profits strong heading into 2021.
Doubling Down
How Murgado Automotive Group aims to improve customer satisfaction — and the industry’s reputation — with its technology-driven sales process.
Safety Recalls: Think You’re Covered?
Learn how Antioch Auto Group automated their safety recall processes to increase customer safety, reduce potential recall liability and simplify safety recall compliance.
The Truth About Phone Calls
When calls are dropped or not routed to the correct staff member, your opportunity to shine suddenly falls flat.
Start Accountable, Transparent Relationships with Your Vendors
When you take the lead in creating more transparent interactions with vendors, they’ll work in-step with your changing reconditioning priorities.
Video Wins the War for Digital Dominance
The ability to leverage video data to create a personalized viewing experience greatly increases engagement and conversion rates for all of your video content.
Using the 7 Factor & Educating Customers on Your COVID Policy
Dealers can develop more effective advertising and social media strategies by incorporating and applying the 7 Factor.
Invest in the Tools & Training to Better Manage the Customer Experience
Your software’s dashboard should give you a complete overview of how well your operation is exploiting its technology.
Leads Are King…
With great teamwork-focused dealerships, selling cars continues to be a numbers game. The only difference is they can now dominate the game.
3 Chances to Sell in Service
The additional service request can provide the most profitable selling opportunity to a service department, but you must have a great process in place that can track its sales effectiveness.
Do You Have the 4 Characteristics Necessary To Be a Servant Leader?
How does your management style stack up when seen in the light? Are you truly a servant leader, or do you need to make up some ground? It’s not always easy to serve those who we lead, but the results are well worth the effort.
Why Maximizing Pre-Owned Profitability Starts with Smarter Acquisitions
To compete in today’s unpredictable market, dealers must maximize pre-owned inventory.
