How AI Improves the Entire Customer Experience
Dennis McGinn speaks with Hunter Swift about how artificial intelligence can improve a dealership’s call management and overall processes.
Service Tools for Improving the Customer Experience
Dennis McGinn and Matt Sodikoff, a fixed ops director, discuss how the dealership has changed its services over past two years and which tools have helped the dealership become even more customer friendly and keep them coming back for their service needs.
Changing Your Mindset to Source Used Vehicles with Ed French
Dennis McGinn speaks with Ed French of Autoprofit on looking beyond normal channels and casting a wider net.
Chad Anderson Talks Harley-Davidson and the Motorcycle Market
Dennis McGinn speaks with Chad Anderson of H&H Automotive about reconditioning and reselling used motorcycles, and much more.
Andrea Amico & Personal Information in Vehicles
Dennis McGinn speaks with Andreas Amico on what dealers need to learn about deleting personal data to protect their customers and their business.
Your Place, Episode 12 – David Sickels
Dennis McGinn speaks with David Sickels about what dealers need to consider about stocking and servicing EVs.
Your Place: Episode 11 – Anthony Greenhalgh & Anthony Martinez
Learn Recon Hacks from two industry experts. They share tips that you can apply to help eliminate non-value-added time.
Your Place, Episode 10 – Seve Astorg
Dennis McGinn and Seve Astorg discuss ways to bridge fixed and variable operations.
Your Place, Episode 9 – Denim Simkins
Dennis McGinn speaks with Denim Simkins about the current market and how Performance Ford has improved its recon processes.
Your Place, Episode 8 – Edward French
Dennis McGinn speaks with Edward French of Autoprofit regarding trade-in practices and appraisal effectiveness.
Your Place, Episode 7 – Steve Greenfield
In this episode, Dennis McGinn speaks with Steve Greenfield, CEO of Automotive Ventures.
Your Place, Episode 6 – Jim Boldebook
In this episode, Dennis McGinn speaks with Jim Boldebook about automotive advertising.