Podcast: Vital Metrics to Heed Ahead
Dennis McGinn, founder and CEO of Rapid Recon, discusses vital metrics dealers should heed in the months ahead.
Podcast: Utilizing Data to Engage Customers
Atul Patel of Orbee Auto discusses digital marketing and how to best utilize the data you receive to engage with your customers.
Podcast: Hidden Phone Potential
Justin DePasquale of CallRevu talks about how to unlock hidden growth potential in phone calls.
Podcast: Social Advocacy Learning
David O’Brien of Quantum5 discusses retraining salespeople and service advisors to ask different questions.
Podcast: Customer Reviews
Matt Murray, CEO of Widewail, discusses the importance of online customer reviews.
Podcast: NADA 2021
Susan Givens and Scott Ghedine of AutoSuccess discuss the virtual NADA 2021 announcement on this special edition episode.
Podcast: Safety Recalls
Mark Paul, president and CEO of AutoAp, discusses safety recalls, stop sales and do not drive orders.
Leadership Podcast: Daily Habits
We return to some of our past guests to get their thoughts on what daily habits have helped in their success.
Podcast: Managing Pre-Owned Inventory
Bruce Thompson of CarOffer discusses how to manage your pre-owned inventory in light of the pandemic’s economic impacts and disruptions.
Podcast: Digital Retailing
Chris Murphy, president and chief marketing officer for GoGoCar, discusses digital retailing in the car-buying process.
Podcast: FFCRA
Brianna Stashak, human resources consultant for KPA, discusses the particulars of the Families First Coronavirus Response Act.
Podcast: Behavior Predictions
Joe Kacala of automotiveMastermind discusses recent used car marketplace changes and the use of behavior prediction tools.