Ouch! Didn’t See That Comin’
A GM who expects healthy used car volume and profitability is one who tracks recon speed and efficiency.
Building a More Informed Recon Process
An informed process is an efficient process, which is key to driving turns in a slower market.
A Mentor’s Influence
There are so many aspects of the mentoring relationship that make it such a powerful tool for shaping our next generation leaders.
The Modern Dealership & the Blended Buyer
It is essential to reflect on the connection between your online and in-store sales processes.
All the Buzz from Texas
Another NADA show is in the books and, like most of the people I spoke with, I’m energized about what I saw for the future of our industry.
3 Ways Conversational AI Yields More Satisfied Employees
Implementing conversational AI software in your store — in sales or service — is truly putting your employees first.
How Call Management Can Alleviate the Labor Shortage
When dealerships are understaffed, efforts must go toward prioritizing the customer experience. Call management is critical to this strategy, so knowing what to track allows for quick fixes and a better customer experience.
Are You a Life Learner?
Everyone has a lesson to teach us, whether they intend to or not. It’s up to us to pull out the best lessons from these interactions.
Connect to What You Expect
Recon workflow software is designed to bring accountability and organization to this chaotic part of your business.
Are You Ready to ROCK in 2023?
It’s time to meet today’s Vehicle Care RockStars, and we are asking you to help get us backstage.
The End is NOT Nigh
Car buyers abandon digital tools when the process gets too complex — easy-to-use ecommerce capabilities are essential.
If It’s Not Broken, Break It
Recon software provides the data to manage and motivate by the numbers.
