Work/Life Balance
We try our best, but sometimes juggling career and family responsibilities gets the best of us and we end up stressed and exhausted — not our best selves for either our work or our relationships.
Guiding Your Clients to an Exceptional Experience
Have you ever gone into a place of business and immediately felt uncomfortable because you weren’t sure where to go or what to do? Many of your clients may be experiencing this same uncomfortable feeling.
The Benefits of Thinking Small
When things get dark, when moments seem too heavy to hold, that’s the moment when life is trying to get you to think big.
Why Applicant Sourcing Data is Critical to Dealership Hiring Success
If certain job boards or channels do not result in quality candidates, this is a clear sign you should reallocate your budget to other, more successful sources.
Digital Trust: Your Key to Long-Term Success
The digital marketing landscape is a rapidly changing one. Today, the modern shopper is armed with more intel and research on retail products and services than ever before.
Accountability is About Benchmarking Recon Success
Land surveyors place a marker known as a benchmark at a peak’s highest measured elevation. Unless the mountain moves, this point of reference calibrates other measurements taken from it.
Finding Success with Your Millennial Employees
How many times in the last week have you said something negative about millennials, young people or “kids these days”? Honestly, you were probably right about some of the things that triggered those negative comments.
Leadership: Coming to Serve, Not to be Served
Emptying ourselves of selfish motives will enable us to perceive our fellow co-workers in a different light. This inner self-cleansing makes room for virtuous leadership traits such as compassion and concern for the well-being of others.
Suggested Daily Tasks of Fixed Ops Managers
A lot of dealers and managers are asking, “What’s new in fixed operations?” When it comes to technology, the answer is “a lot.”
In Her Shoes
I just returned from the 2018 Women in Automotive Conference, held in Orlando, FL. This year’s theme was “Stronger Together.”
Achieving Greatness: How to Beat the ‘Good Enough’ Syndrome
Is your top performer good enough to set the standard for your entire department? If everyone settles for reaching that advisor’s performance level, will your store truly be great?
7 Calibrations Necessary to Improve Used Car Profitability
Do your buyers and appraisers know how to buy and appraise, so the vehicles they acquire contribute and do not detract from your retail profit potential?
