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Is An Arrest A Conviction?

The average person may not understand the difference between being arrested and being convicted of a crime. As an employer conducting employment background checks, understanding the difference is imperative. An arrest is not a conviction.

‘Distracted Driving’ Report Unveils Disturbing Data

April is Distracted Driving Awareness Month, and the news isn’t good. “There’s no way around it: the data is startling,” said Laura Adams, safety and education analyst at DriversEd.com, an online driving school.

The Overlooked Management Tool

For a myriad of reasons, many managers don’t hold regular staff meetings. Good staff meetings can focus a team, energize employees and engage them in ways ad-hoc interactions don’t.

Employment Screening and Credit Reports

Pulling credit reports on a customer makes sense when determining the credit worthiness of a person who may be financing a car or other item. However, pulling a credit report based upon a person seeking employment with a company is a whole different matter.

If the Sky is Falling, Stock More Helmets and Fewer Convertibles

Industry experts are calling for a tail off in business. Maybe they’re right. Maybe not. The real question is, “What are you going to do about it?” As you look around your operation, what can you do that’s either innovative or more cost effective?

The Theory of 5: Mastering Our Onboard Computer

The questions we ask ourselves during any event in our lives — consciously or subconsciously — determine how we think. How can you better form those questions so that you can solve problems, find solutions and build your career — and your life — into something you can take pride in?

The Gift of Feedback

Feedback is a gift that anchors your relationships in honesty. Everyone depends upon the feedback they receive to appreciate and reinforce their areas of strength, and to identify areas for personal and professional growth and development.

Why Dealers Have Problems with their Detail Department

If the title of this article offends you because you don’t have problems with your detail department, then please do not read any further. This article is for those dealers who can honestly admit they have problems in the operation of their in-house detail department.

Digital Retailing: Creating a Car-Buying Experience with Less Hassle and More Fun

If you operate in any part of retail these days, you know Amazon has changed the game forever. Consumers have come to expect one-click shopping, access to products through any connected device and a digital experience that serves up recommendations just for them.

How Do You Define Leadership

As the leader or one of the leaders of your dealership, you know that you are someone who influences the individuals and groups within your organization, and part of your responsibilities is to help guide them toward successful careers.

Struggling to Find Great Talent? Consider Candidates Without a Degree

In a super tight labor market, the old ways of hiring no longer hack it. Here are eight tips to improve your chances of finding a great employee — and some of them may surprise you.

5 Strategies for a Successful Business

Dealerships looking to grow and thrive need to connect with customers not just for their next vehicle or repair, but also to become the business they, their family and friends see as the one they trust above all others.