Keeping Our Egos in Check
It’s easy to say we’re “always working to improve,” but it’s hard to resist the urge to rest on our past achievements.
The Best of Times
By building a culture of speed-to-sale efficiency, you can position your dealership to thrive in the months and years ahead.
Reporting & Analytics: A Transformation
Data can be the answer for struggling sales, missed marketing opportunities or held at bay in a ransomware attack that could cripple an organization.
The ‘Amazon Argument’ Doesn’t Work Anymore
The pandemic hyper-accelerated the convenience economy and it’s here to stay.
Women’s Wisdom
These amazing women inspire us to strive for excellence and to have more fulfilling careers in this exciting industry.
Are You Ready to Actually Desk an Online Deal in Real Time?
Are you willing jump into the digital retailing “pond,” where digitally desking a deal attracts new and more customers?
When Converting Silos to Seamless Workflow, Software’s Not Just Software
How do the choices you’re considering help you break down the silos that cripple communications and efficiency?
What Happens When Flying Cars Fall from the Sky?
Vehicle complexity, due to ever-increasing vehicle-safety features, is already increasing safety recalls with new challenges for dealers.
Get S.M.A.R.T.
A deadline puts positive pressure on us. Our time is limited; it’s up to us on how we spend it.
Strategies for Dealer Success Amid Inventory Shortage
Beyond dealerships’ physical inventory, new lead generation and audience creation online will be essential for combatting current supply constraints and increasing profitability.
Supply and Demand: The Auto Industry Domino Effect
Rental shortages are a new symptom of low car inventory.
New Dealership Blues
While terrible dealership experience stories bother me, I think the ones that irk me the most are where simple corrections could have completely changed the customer’s experience.
