AutoVision Launches Largest Platform Update To-Date
AutoVision’s system analyzes every facet of a vehicle’s equipment, condition, retail market, market, recent transaction velocity and dealer performance.
Van Horn Automotive Group Announces CloudLot
CloudLot puts the customer in full control of their deal from picking the car, to scheduling delivery and everything in between.
Quantum5 and InteractiveTel Announce Strategic Partnership
The combination of these two companies partnering will result in best-in-class customer experience skills training based on real-life scenarios in the dealership.
Outsell Announces the Hiring of John Clavadetscher
A seasoned digital marketing and automotive executive, Clavadetscher will drive heightened value for Outsell as the Customer Data and Engagement Platform (CDEP) revolution reaches the automotive industry.
Apprenticeship Program Expands to Address Shortage of Technicians
AAG apprentices develop skills through on-the-job training at dealerships, discovery-based e-learning and hands-on training.
Polly Acquires Driven Data to Deepen Engagement
This acquisition expands Polly’s industry leading customer engagement capabilities by leveraging secure, first party data to target in-market car shoppers and service customers more precisely.
GWC Warranty Partners with NIADA
Vehicles certified under this program meet the highest standards in the pre-owned market and are closely inspected, upgraded and backed by both the NIADA name and limited warranty coverage from GWC.
DealerPeak CRM Includes New Features
The new features in the release focus on providing enhanced visibility, desking functionality and mobile communications.
U.S. Auto Dealers’ Attention Turns to Inflation, High Costs and Inventory
Notably, COVID-19 is no longer a top factor holding back business.
J.D. Power Valuation Services Intelligence Report
Those hoping for lower prices in the vehicle market will find no signs of help coming from improved new vehicle production during the next 12-18 months.
Digital Air Strike Expands Inventory Merchandising Capabilities
Dealerships dominate search and social platforms with Advanced Vehicle Details Page (VDP), in-market shopper targeting and real-time available inventory.
Aftermarket Service Providers Present Key Advantages
The study measures customer satisfaction with aftermarket service facilities, providing a numerical index ranking of the highest-performing facilities in the U.S. aftermarket.