Top 10 Companies to Watch in 2020
Looking to identify innovative businesses that break the mold? Check out the Top 10 Companies to Watch in 2020.
Kentucky Dealership Puts Customers First
AutoSuccess sat down with Glenn’s Freedom’s Nathan Stahl, the general manager and operating partner, and Casey Dalton, the dealership’s service director, to learn more about the improvements they’ve made in Service and Parts and how they achieved an additional $400,000 in additional gross profits year over year.
Your CRM Will Be at the Center of Your Success
While existing CRMs may still bring a level of ROI for the dealership, data, bots and personalization will start to change shopper and customer expectations and redefine how the automotive sales process will work. Stop focusing on things from the past and ask yourself, are you creating experiences that create rapport and build trust that will last a lifetime with every shopper?
AI Assistants Aid Dealer in Providing Service Excellence
The success of a company’s sales organization to convert prospects into customers greatly depends on how well they follow up with their inbound leads.
According to an annual Sales Effectiveness Report commissioned by Conversica and conducted by an independent research firm, sales organizations are their own worst enemies when it comes to converting leads.
The Automated Future of Video Advertising
Skip. The button most people hit so they can ignore the ad and go straight to the YouTube video they wanted to watch. But what if that ad was customized to every unique viewer with the current offer available at their local dealership for the exact car they were just shopping for?
Preparing for the 2020 Applicant Economy
With the summer sales season in full swing, it might be hard to imagine planning ahead and preparing for the demands next year will hold. But this is the time to start thinking about what is working and what needs to change to set your dealerships up for a successful 2020. Your best bet will be to start planning for the needs of your true competitive advantage: your people.
Beck & Masten: How a Winning Dealership Keeps Getting Better
Over the past 20 years, Beck and Masten Buick GMC in Houston, TX, has been the No. 1 Buick GMC dealership in the state and, over the past decade, one of the top three Buick dealerships in the country. If you think success like theirs doesn’t come with challenges — think again.
35% Growth in a Soft Market
Rusty Gentry has been general manager at Pat Lobb’s Toyota of McKinney in Texas for just two short months, and already he has big plans. Within 18 months of his date of hire, his goal is to increase sales and service business across the board 35%.
In the last store he managed, Gentry increased business 65% in his first year, but that was back in 2011 and times have changed. In fact, conditions have changed quite a bit since he retired from his former position a year ago.
Holman Automotive Breaks F&I Records, Boosts PVR by $200 with Prescriptive F&I Selling
With 37 dealership franchises representing 18 brands from the East Coast to the Pacific Northwest, Holman Automotive is one of the largest privately owned dealership groups in the United States.
Assistant Service Manager Drives Hot Business in the Sunshine State
Amber Smith believes one way to provide Lakeland Toyota customers with excellent service is by offering convenient payment options on vehicle repairs and service. See how Smith utilizes Synchrony Car Care’s Promotional Financing and more to grow incremental business at the Lakeland, FL, dealership.
Ruthless Marketing: Schomp Automotive Group
Schomp Automotive Group wasn’t content to sell cars the same way as their competitors. See how they’ve structured their marketing efforts to better connect with both new clients and established customers by taking into account the changing ways they prefer to shop.
Walmart Helps Dealers Sell Cars
After the retail giant piloted the CarSaver program successfully in multiple markets with dealers, including AutoNation, they are building a network of certified dealers to service Walmart’s 250 million customers and 1.5 million employees across the country.
