Everyone is Buzzing About GAP, but Who Is Talking About Diminished Value?
The introduction of the VIN history report has been a burden to dealerships and their customers. But this isn’t the case if a diminished value protection program is offered.
New Decade Sees Shift in F&I
Consumers want an alternative to the traditional F&I process, without spending additional time in the dealership.
Consumer Financing: Knowledge = Sales
Many customers will walk away without making a purchase if they don’t know about your credit options or they are somehow confused by the offer.
A Second Chance at F&I
Are you tired of struggling to recapture lost opportunities from customers leaving the dealership without purchasing F&I products?
You Can’t Escape the Silver Tsunami, but You Can Prepare for It
The Baby Boomer retirement wave will trigger the biggest sell-off of family-owned businesses this country has ever seen.
Déjà Vu F&I
History often repeats itself, especially when a revenue-starved dealer fixates on the dollars generated at an applicant’s last place of employment and neglects to check his or her bona fides. Unfortunately, this negative cycle impacts all of us.
Keep Your F&I Team Motivated with Reports
Your F&I portfolio should never be static. Here’s how you can use metrics to see which areas need to be addressed.
Did You Give Your Career Something Nice for Christmas?
Have you considered completing a state and federal regulation and best practices F&I professional course?
A Simple Way to Increase Down Payments & Sales This Tax Season
Every year the IRS stimulates the economy by refunding billions of dollars back into the hands of the American taxpayers in the form of a tax refund. With customers having access to their tax refund, dealers typically see larger down payments with a higher approval percentage.
Today’s F&I — The Digital Menu
The digital menu is meant to increase customer satisfaction by engaging the customer in the digital experience they are looking for. The media allows consumers to enjoy the transparency and the feeling of control it provides them. If dealers have not already done so, 2020 is the time to transition to a digital menu and leverage the engagement it provides.
Achieve Growth with a Vendor Resource Group
A strong vendor resource is someone who is in the field daily, working across many OEMs, and is not afraid to take the time to be inquisitive and investigative in their approach with each dealer — to find out where their strengths lie and where they may need help or ideas, and then is willing to be a part of the solution to each dealership they serve.
They Want More Money!
The risk to the bottom line poised by recent OEM strikes should be carefully considered and any good risk management plan should include not only getting out in front of any problems in the supply chain but also the potential disruptions that could occur in human resource management.
