Car Dealership Service Department
Are Your Fixed Ops Goals High Enough?

If you do not have a BHAG, you are not earning the net profit you deserve from your investment in fixed ops.

Traver Connect Announces the Release of its Fixed Ops Reputation Management Solution 

These reputation products aim to bolster review efforts for automotive service departments, which are typically outnumbered by sales department reviews. 

Podcast: The Role of the BDC in Your Dealership

Mindy Hennings of ProMax speaks with us about the role of a properly utilized BDC in today’s dealership.

Mindy Hennings Podcast
AutoLoop Teams Up With Hyundai to Offer the Ultimate Service Lane Solution for the Hyundai Service Lane Technology Program

Hyundai dealers in the United States will be able to modernize the service retail experience to help drive profitability and customer satisfaction.

Six Ways To Increase Your Service Traffic

Giving you six ways to bring more customers into your service department and they won’t cost you anything. So relax, I’m not going to suggest you double your advertising budget!

Let’s Put the ‘Service’ Back in Service Department

When a customer drives into the service lane, which of the following thoughts pop into your head: “How can I help this person?” or “How can I upsell this person?” If it’s the latter, it’s time to go back to the basics.

Looking to Boost Profit Margins? Might Be Time to Consider Your Own Branded F&I Products

Whether your dealership is franchise or independent, transitioning to a dealer-owned warranty program may be a significant key toward increasing your profit potential, despite the direction of sales activity in the near future.

Podcast: Vehicle Shipping and Your Dealership

Terrance Evans of MetroGistics speaks with us about dealing with vehicle shipping and logistics for your dealership.

Carfax Database Hits 20 Billion Records

The rapidly growing resource feeds Carfax products that people use in each stage of a vehicle’s lifecycle — shop, buy, maintain, price and sell.

New Lease Data Forecasts Compact and Mid-Size Vehicles are Best to Lease in the Month of May

While most vehicle prices have remained steady into May, many dealers have offered lower lease pricing on compact cars and mid-size cars. Dealers are finding great value and opportunities in promoting lease opportunities with cars.

Close the Loop of Missed Calls to Win in Today’s Mobile World

Don’t let an underperforming phone system cost you money. By learning how a robust communication platform can help you close the loop on missed calls, you can win in today’s mobile world.

Wrongful Termination: Protect Yourself Before There’s an Issue

An effective termination initiative educates, reinforces and demonstrates your company’s commitment to maintaining a productive workplace.