Car Dealership Service Department
Are You Beating Last Year’s Fixed Ops Profit By 40 Percent or More?

To increase your sales per repair order you must give your advisors the time they need to “advise.” You must ensure that they are professionally trained on how to provide every one of your customers the highest level of service that they possibly can every time they visit your dealership.

Podcast: Improving Your Hiring Processes

Adam Robinson joins us to discuss how dealerships can improve their hiring processes to create a successful team.

Next-Generation Professional Full-Function, Full-Coverage Scan Tool from Launch Tech

The new X-431 Torque Scan Tool features a unique Intelligent VIN Acquisition and Decoding feature, allowing vehicle access in seconds.

Transitioning from Paper to Digital Vehicle Inspections

Given all of the OEM funding available for these products, it’s a great time to consider making the switch from paper to digital.

Zurich Adds Service Advisor Training to its Offering for Auto Dealers

Zurich introduces comprehensive service sales training led by Steve Shaw; Full-day seminars across the U.S. to begin in July.

Are You Making What You Should in Fixed Ops? Part 2

Implementing changes and the training process dealerships need to provide your fixed operations team with the skills they need to accomplish their goals.

Car Keys Express Announces Release of Universal Aftermarket GM Flip Key

At the touch of a button, the key performs the same functions as the vehicle’s original equipment, such as locking and unlocking doors, panic, opening the truck and remote start.

Best Practices — Accessory Sales

Could creating a highly profitable accessory program in your store be as simple as following best practice tips?

Are You Making What You Should in Fixed Ops? Part 1

This is Part 1 of a two-part series discussing the importance of having a profit improvement plan that identifies opportunities for improving your service and parts retail operations.

Employees, The Lifeblood of Our Business

We believe that our organization’s ability to create and deliver the best quality, speed and cost performance is critical to maintaining our competitive advantage and achieving continued growth.

How Many Alignments Does It Take to Get .3 HPRO?

“I am amazed at how many service advisors fail to properly advise all of their customers as to the maintenance and/or repair needs of their vehicles.”

Broken Processes & Friction Points, Oh My! What They Are & How to Avoid Them

Implementing new software at your dealership should lead to improved processes, less friction and, most importantly, increased profits and customer satisfaction.