The Coats Company Joins with Victor Capital Partners
Coats will continue to be led locally by its existing executive team.
The Dealership Flywheel: A Perspective from X-Amazonian
Customer obsession is key. Every dealership must have processes in place to never fail a customer.
Valvoline Unveils Restore & Protect Premium Motor Oil
Restore & Protect removes up to 100% of engine-killing deposits with continuous use, restoring engines to run like factory clean while protecting against future damage.
Cool Boss Adds Portable Evaporative Cooler to Line
The CB-26 has a compact design and easy-roll locking swivel casters so it’s easy to move as needed.
Closing the Appraisal Gap
A new OBD II enriched with VIN-centric reconditioning cost data, not estimates, is now integrated into workflow software to eliminate intentionally overlooked or ignored yet authentic reconditioning exposure at appraisal.
Toyota of Murfreesboro Exceeds Customer Expectations with Automated Inspection Lane
Today’s service customers expect a high level of service when they choose to take their vehicle to the dealership. See how Mike Thomas, service director for Toyota of Murfreesboro, delivers on those expectations while inspecting 100% of the vehicles that come through their doors.
Turning ‘Touchpoints’ Into ‘Trust Points’
From small talk to budget discussions to making the sale, every exchange is an opportunity to establish trust.
Today’s Fuel Pressure Diagnostics
Direct injection pressure is measured with sensors, and you’ll need a scan tool to measure the signals.
Leveraging Background Music to Enhance the Customer Experience and Boost Auto Sales
It may be the time to rethink how to leverage music that can create an enhanced buying experience.
Solving the Technician Shortage: A Perspective on Recruitment and Retention
An industry veteran shares valuable insights on how dealerships can attract and retain top-tier technicians.
Mercedes-Benz Manhattan Debuts UVeye’s Advanced Technology
The Automated Vehicle Inspection machine will be an integral piece within the facility’s service lane driveway.
Expand Long-, Short-Term Parking with New BendPak Lift
With a rated capacity of 6,000 lbs., the PL-6000DC can be installed in a typical 8-foot parking space.
