CallRevu Acquires TotalCX

CallRevu Acquires TotalCX

The acquisition is a strategic move to redefine industry standards and automotive customer excellence for CallRevu and TotalCX.

In a strategic industry leadership initiative, automotive communication intelligence company CallRevu has announced the acquisition of TotalCX, a call management platform and integrated hosted telephony solution. This pivotal integration establishes CallRevu as a force in the industry, poised to drive transformative changes and deliver unprecedented value to clients and stakeholders alike.

The acquisition is both a commitment to growth and a strategic alignment of visions aimed at redefining industry communication performance benchmarks. “CallRevu and TotalCX share a common ethos focused on innovation and excellence, as well as an unwavering commitment to customer satisfaction,” said Ben Chodor, CEO of CallRevu. “This combination amplifies our capabilities, enabling us to deliver a comprehensive suite of solutions. By joining forces, we can deliver exponential value, allowing us to provide our clients with the best in technology and service.”

The sentiment is echoed by Dexter Hopen, partner at Serent Capital. “Bringing together TotalCX’s unique technology and talented team with CallRevu’s position as a market-leading automotive communications platform is an exciting new advancement,” said Hopen. “We look forward to partnering with these remarkable teams to accelerate innovation and drive superior value for customers.”

TotalCX’s Co-Founders, Jack Behar and Gary Graves, are both equally optimistic about the future with CallRevu. Behar shared his enthusiasm, stating, “Joining forces with CallRevu marks a new chapter for us, filled with vast opportunities for growth. This allows us to elevate our offerings and bring added value to our clients.” Graves echoed this sentiment, adding, “By coming together, we can combine our strengths and deliver an even richer portfolio of innovative, first-to-market solutions that will continue to set new industry standards.”

The acquisition is designed to leverage the complementary strengths of both companies, creating synergies that promise to enhance service delivery, expand product offerings and foster innovation. With a reinforced position, CallRevu and TotalCX are set to deliver unparalleled value to their customers, setting a new standard for excellence in the industry.

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