AutoNation To Expand After-Sales Business with Acquisition of RepairSmith - AutoSuccessOnline

AutoNation To Expand After-Sales Business with Acquisition of RepairSmith

AutoNation announced it has entered into an agreement to acquire RepairSmith.

AutoNation to significantly increase Customer retention value proposition through expanded and innovative After-Sales business and continue to extend its range of transportation products and services.

AutoNation, Inc. (NYSE: AN), America’s largest and most admired automotive retailer, announced it has entered into an agreement to acquire RepairSmith, a full-service mobile solution for automotive repair and maintenance, headquartered in Los Angeles, CA with a significant operational footprint in the southern and western United States.  

“AutoNation has embarked on a strategy to be the nation’s most comprehensive provider of transportation solutions, meeting the mobility needs of today’s and tomorrow’s Customer through a broad, connected range of products and services that are clearly focused on providing our Customers and their households a comprehensive, unique suite of transportation solutions.

AutoNation already has over 12 million Customers who have shopped with us, a number that grows every day, and by providing an expansion of our group’s capabilities, we not only begin to truly leverage our scale, but most importantly offer an expanded range of products and services that will increase both Customer loyalty and deepen our share of our Customers’ household related mobility spend.

Earlier this year, we added captive financing capabilities and initiated the development of mobility solutions to expand our Customer offerings. RepairSmith is the next step in our plan. It expands AutoNation’s ability to penetrate the extensive After-Sales service market and conveniently respond to our Customers’ needs by broadening the reach of our existing After-Sales network.” said Mike Manley, AutoNation’s Chief Executive Officer. 

The acquisition of RepairSmith will provide AutoNation’s After-Sales business with another channel to provide service to our existing Customer base and introduce additional vehicle owners who have purchased vehicles outside the AutoNation dealer network. Although roughly 80% of vehicles sold by AutoNation receive annual service at franchised dealerships during the first three years of ownership, the percentage falls off dramatically in subsequent years. RepairSmith offers Customers the convenience of services and repairs at their home, workplace, or on-site for fleet vehicles. AutoNation will also utilize RepairSmith as a resource for reconditioning and internal services to increase our speed to frontline readiness and expedite vehicle delivery to Customers.

The transaction, pursuant to which AutoNation will acquire RepairSmith for $190 million, is expected to close in the first quarter of 2023, subject to customary closing conditions and regulatory approvals.

You May Also Like

Vero, Privacy4Cars Partner on Identi-FI, Identity Theft Protection

Auto dealers within the Identi-FI program will be able to offer Vero’s suite of identity theft tools to customers as a revenue-generating service add-on during the sales process.

Vero announced an exclusive partnership with Privacy4Cars to offer Identi-FI, a full-circle solution that protects against personal data abuses by providing peace-of-mind vehicle data deletion and ID theft recovery.

The solution pairs Privacy4Cars' patented AutoCleared and Vehicle Privacy Report tools with Vero's 3-Generation Fully Managed Recovery (FMR), providing a comprehensive solution that is available now as a membership subscription to qualified auto dealers and distributors.

JM Family Enterprises Names President & COO

As president and COO, Chait will be responsible for all company operations within JM Family, working closely with the senior leadership team to execute on company strategies and drive key initiatives. 

Cars.com 2024 Dealer of the Year Awards

The awards recognize the best local car-shopping experiences across America.

Holmes Honda in Shreveport Receives 16th President’s Award

The President’s Award recognizes superior achievement in customer satisfaction, new-car-unit sales volume and business management.

Tim Lamb Group Brokers Sale of Foothills Lincoln Mazda

The Spokane, Washington, dealership has been rebranded but will be keep all existing Foothills team members at their current seniority.

Other Posts

Service Satisfaction Improves but Appointment Wait Times Continue to Grow, J.D. Power Finds  

According to the study, dealers continue to grapple with parts and labor shortages that are fueling longer wait times for appointments.

700Credit Integrates with One View

This integration will allow dealerships to store sensitive consumer information including credit reports and required compliance documentation through a secure integration into the digital deal jacket.

WarrCloud Study: Cost of Processing Auto Warranty Claims Increases by 28%

The study examined current practices surrounding warranty claims, human resource allocations, and the mechanisms of tracking and streamlining service department costs.

Solifi Launches 2024 Global Leasing Report

The report details insights about the world’s top 50 leasing markets.