Auto/Mate's Ken Rock Presents 'How to SPOT & STOP Policy and Shop Supply Abuse' at Digital Dealer 26 - AutoSuccessOnline

Auto/Mate’s Ken Rock Presents ‘How to SPOT & STOP Policy and Shop Supply Abuse’ at Digital Dealer 26

In this workshop, fixed ops expert Ken Rock reveals the most common policy and shop supply abuses, how to spot them and how to stop them.

Auto/Mate Dealership Systems’ Customer Care Manager Ken Rock will present “How to SPOT & STOP Policy and Shop Supply Abuse” at the upcoming Digital Dealer 26 Convention & Expo in Orlando, FL. Rock’s session is scheduled for Thursday, April 11 at 11:10 a.m. EST.

“Policy and shop supply expenses are easy to overlook because they’re grouped in with General Ledger (GL) expenses, so it’s difficult for dealers to see how much abuse is going on,” said Rock. “By abuse I don’t mean employees intentionally charging things they shouldn’t, but the kind of abuse that happens due to human error or when nobody is paying attention.”

Without a method to identify and track these expenses, dealerships can easily lose thousands of dollars per month. One dealer discovered that all of the dealership’s service marketing expenses were being charged to policy, while another dealer realized his policy expenses exceeded $35,000 per month.

“These are not fixed expenses so they’re easily controlled,” said Rock. “If you’re a dealer who’s looking for a quick and easy way to reduce operating expenses, start with policy and shop supply. You’re probably giving away more than you think.”

In this workshop, fixed ops expert Ken Rock reveals the most common policy and shop supply abuses, how to spot them and how to stop them.

Session attendees will learn how to:

  • Set up a DMS report to identify all expenses charged to policy and shop supply
  • Trace document numbers back to ROs and other invoices, including who ordered the product or service
  • Implement three simple processes to minimize abuse

Ken Rock is a Customer Care Manager at Auto/Mate, where he has been training dealership customers for over 10 years. Previously he was a Fixed Ops Director at a multi-store dealership group in New York and Massachusetts. Rock has more than 25 years of dealership experience and hands-on training of dealership staff.

Links:
Auto/Mate

You May Also Like

Vistadash & Dealerbuilt Partner with Autometrics

With Autometrics predictive data added to the mix, a dealership can better align their advertising based on predictions of what future buyers are looking to purchase.

Vistadash and DealerBuilt announce their partnership with Autometrics, a provider of automotive predictive purchase intent data that enables dealerships to optimize advertising spend. Together, this powerhouse trio aims to provide dealerships with the ultimate package in automotive advertising.

"With Vistadash and DealerBuilt, a dealership already has a more efficient and profitable means of taking their advertising to the next level," says Dan Moore, president of Vistadash. "With Autometrics predictive data added to the mix, a dealership can better align their advertising based on predictions of what future buyers are looking to purchase over the next two months.”

Gubagoo Unveils New In-store Experience at NADA 2023

The new in-person tool bridges common gaps that develop when online customers come into the store to finish the deal.

Commercial Vehicle Playbook Available Now

Work Truck Solutions® has released its Commercial Playbook series to help dealerships recognize a way to expand their revenue.

CarNow, VINCUE Announce Strategic Partnership To Revolutionize Vehicle Buying Experience

CarNow and VINCUE announced a new, long-term partnership that will significantly impact the automotive industry.

Taylor Nelson Joins FlickFusion Video Marketing as VP of Corporate Strategy

FlickFusion Video Marketing, the leader in automotive video and digital marketing software, has hired Taylor Nelson as Vice President of Corporate Strategy.

Other Posts

STELLA Automotive AI Appoints Stephen Brown as CTO

STELLA Automotive AI has named Stephen Brown as Chief Technology Officer, a newly created role for the company.

Snap-on Packs Power and Performance intoNew Compact Battery Charger 

The new Snap-on® Bench Top Battery Charger Plus EEBC30A12V equips technicians to conveniently charge 6, 8 or 12 V AGM, standard lead acid and LiFeP04 vehicle batteries, saving time in and out of the shop

Rotary’s New XA12 Alignment Scissor Lift Offers Wide Service Capacity Range in a Small Footprint

Rotary, part of Vehicle Service Group (VSG) and Dover (NYSE: DOV), announced the addition of the new XA12 Alignment Scissor Lift.

CARFAX Names Top-Rated Used-Car Dealers Nationwide

CARFAX is recognizing dealerships around the country with its fourth annual Top-Rated Dealers Award.