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While attending a favorite industry event that focused on customer service, AutoSuccess Publisher Susan Givens experiences a dealership that’s “walking...
While attending a favorite industry event that focused on customer service, AutoSuccess Publisher Susan Givens experiences a dealership that’s “walking...
Many of us spend so much time with our co-workers that they often become close friends, almost family. Sometimes our...
Many dealers honor veterans by providing discounts on auto sales. Another way to honor them is by hiring them in...
In 2020, our parent company, Babcox Media, will be celebrating 100 years of business. We saw this upcoming milestone as...
In our drive to get the best results out of the people we manage or teach or coach or parent,...
I’m always inspired after reading through our contributors’ articles each month. Their willingness to share their leadership, sales and marketing...
This month, Publisher Susan Givens continues with a summary of tips about overcoming resistance to change within organizations.
Resistance to change is one of the most common obstacles that businesses face during organizational change. Ideally, you can replace...
Recently our monthly contributor and long-time AutoSuccess friend, Don Reed of DealerPRO Training, mentioned the concept of dealerships incorporating an...
April is Distracted Driving Awareness Month, and the news isn’t good. “There’s no way around it: the data is startling,”...