Susan Givens - Publisher of AutoSuccess Magazine
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Is Warranty Claims Processing Pilfering Your Service Gross?

Is there a small space in the back of your dealership, near the service area, filled with piles of paperwork patiently waiting for your warranty claims processor to attend to them? Don’t be disheartened, this is a common occurrence in most stores. However, it doesn’t have to stay this way. It’s time to take action.

Calling All Automotive Champions: Celebrating Acts of Charity

The AutoSuccess Champions of Charity program recognizes the top players in the industry including manufacturers, dealerships and vendors, who are making a profound impact.

Internalize Paint Repairs — Drive Savings and Boost Efficiency

Gene Brooks of Graham Auto Mall recognized an opportunity to optimize the vehicle reconditioning process by internalizing the paint chip repair process. By partnering with Dr. ColorChip, they began performing paint repairs internally, saving costs and improving efficiency.

Announcing the 2023 AutoSuccess Women at the Wheel Honors

The third-annual awards program honors women from across the automotive industry.

Dealer Insider with Mac Haik Chevrolet

Josh Potts explains how the butterfly effect impacts each member of the Mac Haik Chevrolet team from service to accounting to sales.

Nominations Open for AutoSuccess’s 2023 Women at the Wheel

We are looking for candidates for this year’s Women at the Wheel program. Nominate an outstanding colleague today!

All the Buzz from Texas

Another NADA show is in the books and, like most of the people I spoke with, I’m energized about what I saw for the future of our industry.

Dealer Insider with Florence Toyota

Kirk Firmin, fixed ops director from Florence Toyota, joins us to discuss the importance of an efficient reconditioning department.

Are You Ready to ROCK in 2023?

It’s time to meet today’s Vehicle Care RockStars, and we are asking you to help get us backstage.

Tackling Inventory Issues with Recon Technology

Inventory issues make recon more important than ever. Learn how Florence Toyota has succeeded with its new recon partnership.

Meet Our 2022 Veterans & Vehicles Honorees

Because of their service, dedication and accomplishments, these veterans are being honored by AutoSuccess.

Dealer Insider with Reddick Brown Ford

The father/son team talks about the importance of marketing and social media during a time of limited inventory.