How to Sell Brake Friction
If you start by suggesting your least expensive set of pads, you may shortchange yourself and your customer by not recommending a better set of pads — and explaining what the features and benefits of better pads can mean to your customer. Brand differences can be significant, so there’s more to consider than the price of the pads.
Ball Joints: Plenty of Replacement Opportunities
Ball joints are a critical suspension component that connect the steering knuckles to the control arms. Cars, trucks and SUVs with SLA (short-long arm) front suspensions have four joints: two upper and two lower.
