How to Turn 1.5HPRO into 2.0HPRO
With all the downward pressure on sales per repair order, how do you take your service advisor from average or below average to a service sales superstar?
Resignation Letter
When the service and sales departments don’t have fixed ops net profit at heart, you can expect to receive unwelcome news.
Letter of Resignation, Effective Immediately
Are you letting your fixed operations gross profits walk out the door and down the street to your competitor?
How to Create a C-Level Customer Experience and Build Retention
The future of our service business starts with building long-term relationships with your customers.
What Were You Looking for at NADA 2023 … Tools, Technology or Training?
New tools and technology in the hands of the untrained will lead to disaster. This will eventually catch up to us.
