

Leadership Solutions
Master the Practice of Profitable Used Car Reconditioning
Here’s a question often asked when dealership group managers gather, which unfortunately typically goes unanswered: “How many of you know...
Here’s a question often asked when dealership group managers gather, which unfortunately typically goes unanswered: “How many of you know...
Used cars offer the best defense against margin compression — and how you leverage reconditioning as an offensive tool makes...
Rapid Recon's Dennis McGinn speaks with us about using a photos-first workflow to sell inventory more quickly.
We’re entering a time again where that dangerous spot between that rock and a hard place is staring dealers in...
I’m talking to the choir here, but auto dealers are champions of making lemonade from lemons, and you’ll need as...
When I helped develop workflow models for Hewlett-Packard systems years ago, we applied the Deming Wheel to our efforts. I...
At its core, the process of reconditioning trade-in and auction vehicles is a ‘time-equals-profit’ business. Intuitively, used car managers understand...
“We sometimes lose sight that used cars should be the most profitable department in the entire dealership. The reconditioning department...
“...the ideal in contemporary recon is progress, not perfection. However, to progress you must know the facts as they relate...
Accountability in recon is personal. It is personal to everyone who touches vehicles through the process, from staff onboarding vehicles...