Dave Dunn - founder of Masters School of Autobody Management
Body Shop: Are You In or Out?

As the complexity of the vehicle increases, so does opportunity. But you must be willing to invest, educate and market your body shop business to succeed.

Masters School of Autobody Management, body shop, auto body, collision repair,
Measuring Accurate Body Shop Financial Performance

Most dealers flow the body shop statement through the typical dealer-wide financial doc. Maybe they should reconsider.

The Future of Your Collision Repair Shop

On the surface one might reason that older cars mean more repairs. That may be true for certain mechanical repair specialty shops, but it spells the opposite for collision repair.

‘Sell Something Dammit!’

We must improve our sales acumen right now. Miles driven have decreased, meaning the collision repair pie is shrinking and only real sales organizations are going to prosper.

Developing Rapport Between Your Body Shop & Parts Department

Many parts managers enjoy a less than congenial relationship with their body shop managers. It’s a little like a marriage gone bad and can be difficult to pinpoint the responsibility each party has in the demise of the relationship.