AutoLoop Identifies Three Pitfalls in the Auto Retail Service Experience That Drive Customers Away
Dealerships lose more than $40 billion every year to customer defection. To find out why, AutoLoop surveyed more than 1,000 auto consumers and 100 auto dealers and discovered dealer shortcomings in three key areas: meeting consumer expectations, providing key services that keep customers engaged and focusing on the overall customer experience.
DealerFenix Introduces a Reporting, Workflow and Activity Solution for Auto Dealers
Innovative system designed to improve process adherence and consistency, eliminate repetitive tasks and automate activities to keep projects moving.
Pearl Launches Mobile Rapid Proactive Messaging Platform for Auto Dealers
RPM is integrated into all Pearl products and allows dealership salespeople to connect directly with their best sales opportunities in real-time.
Google Publishes Case Study Proving Fox Dealer’s Impressive Results For SoCal Cadillac Dealers
The notorious leader in search and all things digital has published a case study on behalf of Fox Dealer, showcasing how they effectively helped Southern California Cadillac Dealers hit new highs in sales and Cadillac-branded searches.
Dealer Car Search Receives “Top Rated” DrivingSales Dealer Satisfaction Award for Lead Management
Dealer Car Search received a top rated dealer satisfaction ranking in the Lead Management category, as determined by the thousands of auto dealers who are part of the DrivingSales.com community.
TagRail Launches Digital Retail Platform That Pulls Shoppers From Their Livingrooms to Dealers’ Showrooms
This digital shopping solution captures user activity to point the dealership to opportunities for continuous improvement and analysis while it pushes hot leads and order-pending opportunities to the dealership’s CRM and finance platforms.
National Credit Center Launches New Website
The newly redesigned website offers visitors richer insights into how the Company is helping Automotive Dealers with customer decisioning and acquisition.
Darwin Automotive Incorporates Military Lending Act Smart Disqualify Technology Into F&I Platform
The Military Lending Act was designed to protect active duty service members and their dependents in credit transactions and includes certain disclosures, arbitration provisions and a 36 percent interest rate cap on a finance agreement combined with ancillary and credit products.
Dominion Dealer Solutions Unveils State-of-the-Art Dealer Management System for Automotive Dealers
Dominion VUE is the only automotive DMS that allows Fixed Ops staff to complete full RO write-up, walk around, and closeout on a single tablet device. The extensive Fixed Ops capabilities in Dominion VUE include service process tracking, electronic MPI, mobile pay, built-in two-way text and service menus.
Rapid Recon Reports 60% Overall Growth in 2017
Dennis McGinn, founder and CEO, said the company deployed 87% more systems in 2017 than the prior year. Revenue, he reported, was up 73% in 2017 over 2016.
Podcast: Leadership and Success
We’ve returned to some of our past guests to ask how they, personally, define success.
