Does Embedded Auto Insurance Impact Customer Spend at the Dealership?
Insurance marketplaces incorporated within the car-buying experience present buyers with competitive pricing.
Successful Outbound Call Tips for Service
Learn how dealership service and internet managers can optimize outbound calling to bolster results, improve CSI.
Don’t Let Stubborn Economic Beliefs Drive Your Advertising Strategy This Time
The advertising industry is smarter and more competitive these days. Dealers need a trusted advisor to navigate and succeed in this complex environment.
Road to AAPEX Ep. 5: The Road Less Traveled
The spirits of long-forgotten travelers still haunt Route 66 – did some of those ghosts get into the Cadillac?
Establishing Reliable CAN Communication for EV Charging Systems
To get the most out of EV charging systems, there must be reliable communication between EV charging stations.
The Blending of Physical and Digital Auto Auctions, Part II
Digital auctions have picked up speed, and the formats are blending with each benefitting from the other’s learnings. Here are three unique benefits and drawbacks that digital auctions offer.
Road to AAPEX Ep. 4: Halfway There … What Could Go Wrong?
While in Oklahoma, the Caddy decided it needed a rest. Is this just a speed bump in the Road to AAPEX or the end of the line? Watch the episode to find out.
The Blending of Physical and Digital Auto Auctions, Part I
Digital auctions have accelerated significantly in recent years. Physical and digital have their own unique strengths and weaknesses, resulting in a rapid acceleration in the blending of the two formats. To find the best of both worlds, let’s take a deeper look at the first two key elements at play.
To Improve Customer Experience, Improve the Employee Experience
If you want to improve your customer experience, start by improving your employee experience. It takes a thoughtful, intentional strategy as well as a commitment. But the payoff is worth it.
The Top 4 Reasons for Unconnected Calls and How to Prevent Them
Being able to identify the reasons behind your unconnected calls leads your team to understand what key strategies need to be implemented to avoid lost sales.
Leadership Podcast: Daily Habits for Success
Six past podcast guests tell us about what helps them be successful.
The Road to AAPEX, Episode 2
Will a 33-Year-Old Cadillac EVEN START?
