AUL’s New Portal for Agents, Dealer and Lenders is Part of Greater Technology Rollout to Improve Efficiency and User Experience while Increasing Focus on Customer Service
AUL Corp., one of the nation’s leading full-service F&I providers, just launched an augmented Quote and Sales Portal for agents, dealers and lenders, announced Jose Fleites, AUL’s CIO and COO.
The new portal delivers an easy-to-use navigation and the ability to rate and generate multiple products at the same time, including GAP. This vital upgrade is part of the AUL’s greater integration of technology to improve processing efficiencies, allowing for additional time to focus on expanding customer relations and support.
“Now more than ever, as an F&I leader, it is our job to empower AUL partners with state-of-the-art tools that make their job as easy, efficient and ultimately — as profitable as possible. Our new portal provides a seamless and secure, always-on tool for our agents, dealers and lenders, providing real-time quotes and streamlined sales,” Fleites continued. “Feedback from our dealers have guided the development of these tools and led to our goal of automating roughly 30% of what we do so our people can focus on what they do best — treat our policy holders like family.”
The release of the new ADL Portal will be followed later this year with on-demand reporting, updated profile features, enhanced notification processes, a no VIN required quote experience, and a more seamless remittance process. All of these tools followed last year’s introduction of Ocean, the company’s new state-of-the-art operating system that positions AUL as a one-partner, total solution F&I product provider to agents, dealers and lenders across the United States.
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