Alan Ram’s Proactive Training Solutions Releases Fully Updated “Phone Ups That Show Up” Course for Auto Dealers

Alan Ram’s Proactive Training Solutions Releases Updated Course for Auto Dealers

The two-part course provides updated scripting and strategies to support today's industry with content tailored to existing market conditions.

The newly updated course provides salespeople with the current tools needed to master phone skills, increase sales and put more profit in their pockets.

Alan Ram’s Proactive Training Solutions announced that the company’s most popular course, Phone Ups That Show Up, has been completely redesigned to better train salespeople for current market conditions. According to a company press release, attendees will quickly learn the basics of converting sales opportunities from both online and the phone.

“Designed by Alan himself, this course is by far our most requested and most popular. However, with changes to the economy, shoppers and the car business, we had to make revisions,” said Susan Scheel-Gaytan, director of training and content for the Alan Ram team. “Were Alan still with us, he would be all over this transformation and would be so proud of what we have done to deliver a completely fresh take on his fundamental strategies. We made lots of updates, but kept our main principles the same, adding some of Alan’s best and funniest highlights.”

Phone Ups that Show Up is the very first course in the RAM certification program and the newly updated version is hosted by Scheel-Gaytan. The new course is split into two parts. Level One covers fundamental phone skills and best practices. It is suitable for all sales and BDC reps and also prepares newer sales reps faster, while Level Two provides a path for more advanced phone skills. The six-week online course provides updated scripting and strategies to support today’s industry with more relevant content tailored to existing market conditions such as low inventory and build-to-order. The course also offers shorter chapters, for faster, more efficient e-learning. Each phone strategy is categorized by chapter, making it easy to search and reassign for reviewing and coaching.

“The course focuses on short- and long-term strategies for today’s ever-changing market while reinforcing foundational phone and internet skills,” said Michael Renaud, Alan Ram’s Proactive Training Solutions CEO. “Phone Ups that Show Up covers how to get someone that called you first into your dealership. Low pressure is what will attract people to you. It’s all about your ability to convert from both the phone and the Internet. The goal is for you to master these phone skills, increase sales and put more profit in your pocket. Alan was passionate about training and believed in giving salespeople a hand up not a handout. He taught professionals everywhere to master the phones and specifically the inbound phone call.”

For more information or to schedule a consultation, visit

You May Also Like

Dominion DMS Integrates with ProMax

Dominion DMS announces integration with ProMax to give dealers various options to increase efficiency and profitability.

Dominion DMS announces integration with ProMax to give dealers various options to increase efficiency and profitability. ProMax has features that will complement VUE DMS and give dealers the tools they need to be a step ahead of the competition.

Websites:Attract consumers at the beginning of their journey with a customized, state-of-the-art website. Easily managed and seamlessly integrated into your ProMax system, our websites utilize appealing design, fast load times, and SEO that enables you to stand out from the competition.

Team Velocity Announced As Newest Genesis Certified Website Provider

Team Velocity has announced a strategic partnership with Genesis as the manufacturer’s newest website provider.

Rapid Recon Bridging Broadens Group Dealerships’ ‘Economies of Scale’

Bridging “brings new economies of scale” to group enterprises managing and operating multiple car dealerships, said John Canales, Senior Vice President of Sales for reconditioning software and services company Rapid Recon.

One View Hires Industry Veteran Jeff Lippold as VP of Sales

One View announced the appointment of Jeff Lippold as the company’s new Vice President of Sales.

Announcing the 2023 AutoSuccess Women at the Wheel Honors

The third-annual awards program honors women from across the automotive industry.

Other Posts

Ed Morse Automotive Group Acquires Chevrolet Dealership in California, Missouri

The Ed Morse Automotive Group announced that it has acquired Putnam Chevrolet in California, Missouri.

Space Auto Launches Game-Changing New CRM Software With AI Responses for Auto Dealerships

Space Auto announces the launch of the first-ever centralized CRM technology for retail automotive.

Nominations Open for TechForce’s 2023 Techs Rock Awards

Five professional technicians will be recognized nationally for outstanding contributions as role models in their shops and communities

MAHLE and Midtronics Join Forces for Battery Service

Together, the two companies can offer shops a full range of services for electric vehicle batteries.