ABCoA Disrupting Used Car Industry with Complete BHPH Cloud Platform - AutoSuccessOnline

ABCoA Disrupting Used Car Industry with Complete BHPH Cloud Platform

ABCoA's next-gen automotive platform maximizes operational efficiencies, personalizes retail experiences, and expands Deal Pack ecosystem with cyclCRM.

Advanced Business Computers of America, Inc. (ABCoA) creates complete software solutions for used car dealerships and subprime finance companies.  With a mission to pioneer an all-in-one BHPH ecosystem, with end-to-end visibility of all business operations, ABCoA adds cyclCRM.  cyclCRM is the only customer relationship management (CRM) solution built specifically for BHPH used car dealerships and completely integrated (bi-directional) with the Deal Pack dealer management software (DMS).

A CRM software should manage all customer information and interactions while generating sales from both new leads and existing customers.  A DMS software is the epicenter of business operations – the system of record containing all accounting, loan, payment, service, and delinquency information.  The CRM and DMS are filled with data about customers’ purchase and payment history, needs and preferences, and financial indicators which together provide actionable information about how and when to interact with them. The average dealership uses 10-15 disparate software products, making it impossible to connect the dots and properly service the customer.  Deal Pack and cyclCRM work as one to enhance operations and eliminate friction in the customer experience.

ABCoA Deal Pack and cyclCRM create a single, customer-centric platform which unifies data across the customer lifecycle and produce actionable insights, driving higher customer satisfaction and dealer performance.  Deal Pack and cyclCRM streamline BHPH operations and ensure the highest level of success by eliminating double entry, providing true equity mining through analysis of sales and collection activity, increasing profitability with personalized marketing campaigns powered by AI, and creating a complete 360-degree view of the customer’s lifecycle.

“cyclCRM is a super robust platform that allows us to constantly be in front of our clients with multiple touch points and to interact with clients in a very unique and special way.  ABCoA makes software easy in a very difficult business,” said Allen Levit, President of Wheels of Chicago.

The collaboration between Deal Pack and cyclCRM provides the subprime automotive and finance industry a complete end-to-end software solution for the first time ever. Be sure to participate in an upcoming live webinar on Thursday, October 14th at 2PM EST to learn more about how the integration with Deal Pack and cyclCRM can benefit businesses just like yours. Visit www.dealpack.com/company-events to register.

You May Also Like

F&I Survey Shows Generational Differences in Research, Shopping

Price, availability and budget remain top of mind for consumers, but convenience in research and selection are growing in importance.

Protective Asset Protection, a provider of F&I programs and services, announced the results of a recent survey conducted to better understand consumer perspectives on automotive F&I products, as well as the factors that impact F&I purchase decisions when shopping for a vehicle at a dealership.

Impel Adds WhatsApp to AI-Powered Platform

Integration enables global auto retailers and OEMs to deliver AI-powered omnichannel experiences, encompassing the messaging platform.

Proactive Dealer Solutions Achieves Multiple Compliances

Certification is part of the company’s mission to deliver exceptional service while maintaining a secure environment for all client data.

U.S. Automobile Dealer Sentiment: Dealers Remain Pessimistic, Cautious

Cox economists note that dealer sentiment is likely worse than actual market conditions, stating that while profits are down from all-time highs, they still believe the dealer business is healthy.

Benchmark Data Suite Unveils Benchmark Alert System

This innovative system delivers real-time, actionable insights to enhance dealership performance and accountability.

Other Posts

Reynolds and Reynolds Donates $5 Million to Northwood University

The donation will help fund the construction of the new Center for Automotive & Mobility Studies at Northwood University.

Alan Jay Wildstein Donates $5 Million for Historic Project

The new facility at Northwood University will house a new Center for Automotive & Mobility Studies (CAMS).

Manheim Launches 4 Star Auto Auction in Alabama with TR Group

Manheim’s new fixed mobile site offers local dealers convenient access to needed inventory in Valley, Alabama.

FrogData Unveils Major AI Factory Upgrade

The upgrade aims to revolutionize automotive retail operations in used car pricing, service management, and negotiation strategies.