Executive Spotlight with Mark Queen of SKAI Vision
Mark explains how managers can monitor and improve service cycle times.
Skaivision Secures Investment from JM Family Enterprises
The capital infusion will accelerate Skaivision’s growth and support its ambitious research, development and innovation plans to scale operations to meet the growing demands of dealer groups.
New Smyrna CJD Aims to Double Service Revenue: The Three-Part Growth Equation to Their Success
In November 2017, New Smyrna CJD moved into a brand new facility in New Smyrna Beach, FL. Built with the service customer experience in mind, the design is in stark contrast to the store’s old facility — and most other dealerships — which were built to optimize sales.
Leadership in Fixed Operations – The 10 Percenters
Name a business, any business. The best leaders in that business clearly define a process for their team. They cement the team to the point that everyone’s actions consistently reflect a cohesive commitment to the process.
Manheim Announces 3 New General Managers in West and Central Regions
These leaders represent a combined 40 years of experience working closely with Manheim’s clients and teams to achieve mutual success.
Made by Myth? Dispelling Conspiracies of Recruiting & Retention
The hiring market is crazy but with a little extra effort, there are ways to find and reach good technicians.
Embracing the New Reality
We have been forced to rethink the entire car-buying process. So, how have dealers stayed profitable and competitive during this time? The answer lies with those dealers who have fully embraced the new reality.
The Inventory Issue
The computer-chip shortage has left dealers with the fewest offerings in decades. Don’t miss this great advice from dealers and our AutoSuccess contributors.
Dealers United Helps 5 Auto Dealerships Drive Success During COVID-19
The Facebook-based digital advertising agency for the automotive industry, was quick to successfully help their clients pivot and navigate the business challenges presented by these uncertain times.
The Missing Piece
From search to signature, the customer experience at Paragon Honda and Paragon Acura is personalized and seamless.
