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Poor customer support will damage buyer satisfaction and retention. The same is true of poor vendor support. Partnering with a committed provider is a must in today’s world.
Outgoing 2022 NADA Chairman Mike Alford Underscores Dealer Commitment to Evolving Business Model
In his final remarks as NADA Chairman, Mike Alford highlighted the evolving auto retail business model and how dealers and auto manufacturers “are connected by the desire to provide an unrivaled customer experience.”
NA Williams’ Roger McCollum On Commitment to the Industry (Video)
Roger McCollum, chairman and CEO of NA Williams, began his long career in the automotive aftermarket at Ken Tool Co., in Akron, Ohio, where he served in a variety of sales and management positions, eventually advancing to national sales manager. He joined N.A. Williams Co. in 1984 and currently serves as chairman and CEO of the
NA Williams’ Roger McCollum on Commitment to Industry [Podcast]
Roger McCollum, chairman and CEO of NA Williams, began his long career in the automotive aftermarket at Ken Tool Co., in Akron, Ohio, where he served in a variety of sales and management positions, eventually advancing to national sales manager. He joined N.A. Williams Co. in 1984 and currently serves as chairman and CEO of the
Dealership Commitment to Hands-Free Driving
Approximately 80 percent of accidents and 16 percent of highway fatalities are caused by distracted drivers (National Highway and Transportation Safety Administration [NHTSA]), and cell phone use is the second largest cause of distracted driving (Safe Start).
Xcite Automotive Acquires Pinnacle Automotive
Xcite is also welcoming two new board members as the acquisition enhances efficiency and boosts dealership profitability.
Privacy4Cars Awarded Three More Patents
The patents come as new regulations require deletion of consumer personal data stored in vehicles in New Jersey and Illinois.
EpiCar Partners with EpicVIN
All car EpiCar listings will feature complimentary vehicle history reports from EpicVIN, offering comprehensive insights into a car’s past.
Manheim Names Four New General Managers
Veteran leaders with a combined 60 years at Manheim show the company’s commitment to fostering growth and experience to achieve success.
Rita Case, Rick Case Cares Help Kids Get Shoes
Rita Case and Rick Case Cares partner with Soles4Souls 4EveryKid initiative to distribute free athletic shoes to entire school.