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Christie Jimenez (Army)

How has your military background shaped your career in the automotive sector? My military experience absolutely influenced my career in the automotive industry. I was a 92A Automated Logistics Specialist working in a motor pool with the mechanics. The mission was to have our fleet up and running at all times, so we were ready

Podcast: Incorporating F&I in the Sales Process

Chris Lee joins us to discuss incorporating F&I in the sales process.

Dealer Panel: What’s One Habit That One of Your Salespeople Has That Inspires or Produces Great Results?

Our Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technology and ways to motivate staff — giving our readers the benefit of learning from their peers.

Dealer Panel: What’s One Resolution or Upgrade You’ll be Making to the Dealership this Year?

Our Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technology and ways to motivate staff — giving our readers the benefit of learning from their peers.

Dealer Panel – Benefits Employees Appreciate the Most

Our Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technology and ways to motivate staff — giving our readers the benefit of learning from their peers.

Dealer Panel – Employee Recognition Programs

Our Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technology and ways to motivate staff — giving our readers the benefit of learning from their peers.

F&I Solutions Section: The Power of the F&I Menu

The finance department has never been more critical to the success of a dealership than it is today. While there are several components necessary to build a strong F&I department, none are more important than the use of an F&I menu.

Diversity and Inclusion: Bring People In, Part 3

This month, we’ll finish our discussion by asking our panel what women and minorities wishing to enter the industry should do to make it in the business, and what dealerships can do to attract a staff that better reflects the communities they serve.

Diversity and Inclusion: Making Sure Every Team Member Feels Part of the Whole, Part 2

Dealerships with a diverse staff can offer service to their customers unlike any other. Bringing different people together to work on the same team, however, can provide challenges to leaders. With this round of the Dealer Panel, we’ve asked our experts how they work to keep everyone satisfied and pulling in the same direction.

F&I Solutions: Think Through the Sales Process to Ensure Customer Satisfaction

The finance team needs to get out of their offices and involved in putting car deals together whenever possible — and the best will do so. They earned their role as a finance director/ producer because they are the best closers in the store.