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The Dealership Flywheel: A Perspective from X-Amazonian

Customer obsession is key. Every dealership must have processes in place to never fail a customer.

service customer and mechanic
EVgo, Amazon Launch EV Charger Navigation Experience

Drivers with Alexa-enabled vehicles and others with Echo Auto can now ask Alexa to help them find a nearby charging station.

The ‘Amazon Argument’ Doesn’t Work Anymore

The pandemic hyper-accelerated the convenience economy and it’s here to stay.

Ohio Car Dealer Writes Amazon Best Seller

Stephen Taylor’s “Taylor Made” helps buyers navigate car-buying experience while improving industry image.

Darwin Automotive’s Darwin Direct Enables Auto Dealers to Provide Amazon-Like Self-Serve F&I Functionality 24/7

Dealerships can now empower customers to purchase, contract, e-sign and pay for F&I products 100-percent on their own, 24/7.

From Amazon to Carvana: How Your Dealership Can Learn from Disruptive Business Models

Traditional dealerships are no longer the only option consumers have when it comes to car buying. Disruptive business models from Amazon, Carvana and others are transforming the automotive industry and posing a risk to local dealers.

TruVideo Publishes ‘The Ultimate Guide to Inspection Videos’

The guide serves as a step-by-step guide to impactful videos in service departments, starting with getting buy-in from your technicians and advisors and going all the way through making the highest quality inspection videos for your customers every time.

AWS Joins STAR

AWS helps provide purpose-built industry solutions to automakers, dealers and partner technology companies, serving as the preferred global cloud provider for many automotive-related companies focused on transforming their businesses, helping them to improve business-to-business integration, data management, and ultimately, more personalized customer journeys.

Autosoft Collaborates with AWS for Seamless Car Buying

Members of the Autosoft team will be onsite at CES to showcase the capabilities and seamless data flow dealers will have access to.

How Generative AI Is Impacting Auto Lending Compliance

What is often left out of recent headlines, is the extraordinary power of AI to reduce harm, including fair lending and discrimination risks.