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Accountability for Predictability & Accuracy

In the critical part of your business called used car operations, the practice of accountability results in market favor.

NADA 2022: Rapid Recon: Transparency, Accountability in Recon

With the Rapid Recon system, all teams are held accountable so that vehicles make it to the front line faster.

BDC Not ROI-ing? It’s Probably Not a Lack of Accountability

Of course it is, silly. Did you bump your head? Accountability is missing, and it’s not just in your BDC. Where’d it go? Same place as your gross.

Accountability is About Benchmarking Recon Success

Land surveyors place a marker known as a benchmark at a peak’s highest measured elevation. Unless the mountain moves, this point of reference calibrates other measurements taken from it.

Podcast: Finding Accountability in Your Marketing Efforts

Valerie Vallancourt of Outsell speaks on increasing the effectiveness and accountability of your marketing efforts.

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Why Manager Accountability at the Dealership Matters: A Q&A Session with Automotive Expert Justin Brun

Management is a result-driven discipline; if you’re not holding people accountable, you’re not doing your job. But today’s dealership managers wear more hats than ever — from monitoring the CRM and keeping up with ad spends to handling upset customers and staying on top of training their staff — the list goes on.

Accountability: Who’s Doing What?

Ahhhh. Leadership. Accountability. Both are concepts we are all too familiar with. Can you have one without the other? I don’t think so. Leadership is many things, and many books have been written on the topic, but I’m going to ask you to zero in on one aspect: accountability.

Accountability is Personal When Days in Recon is the Subject

Accountability in recon is personal. It is personal to everyone who touches vehicles through the process, from staff onboarding vehicles into recon to the person who moves cars from the photo booth to the sales line.

Why Workflow Accountability Drives Lower Days in Recon

The term “workflow,” as used in the headline of this article, describes a continuum of processes from start to finish. The more organized, assignable and trackable these processes are, the smoother and faster workflow gets done. Regarding workflow in vehicle reconditioning, the faster the recon team can move vehicles to the sales line, the more

Recon Accountability and Profit Align at Three-Day ADR

I don’t mean to squeeze more juice from an already tired cliché, but time is money in used car reconditioning. Get used inventory spiffed up and to the sales line in three days, consistently, and that’s the sound of money. ​For years I have been promoting Time-to-Market (TTM) workflow as the measurement of exceptional reconditioning