Jim Leman and Dan Kommeth discuss how dealerships can improve processes and reach goals — in the reconditioning department and throughout the dealership.
Dennis McGinn speaks with Michael Hayes on how dealers need to think differently when managing their inventory.
Anthony Greenhalgh speaks with AJ Schimmelbusch and Jared Ricart of the Ricart Automotive Group on the dealership’s parts stocking and sourcing practices.
The dealer principal of a successful South Brunswick-based dealership discusses hiring, service, EVs and more.
The president of Stuckey Automotive discusses the service lane, employee recruitment and future trends.
The GM of Hello Mazda San Diego discusses her leadership style and the opening of a brand new dealership.
Whether selling classic or late-model cars, video merchandising has substantially improved B&B Auto Sales’ closing ratio.
Reevaluating your marketing strategies? Practices like text message marketing should be top of mind.
Like many surprise success stories, COVID-19 provided dealers with record-breaking results despite low and scarce new inventory. So how can dealerships stay competitive and reach record profits?
Avoid getting caught up with shiny things by crafting a layered marketing plan that generates results in line with your objectives.
Whether selling classic or late-model cars, video merchandising has substantially improved B&B Auto Sales’ closing ratio.
Reevaluating your marketing strategies? Practices like text message marketing should be top of mind.
Like many surprise success stories, COVID-19 provided dealers with record-breaking results despite low and scarce new inventory. So how can dealerships stay competitive and reach record profits?
Avoid getting caught up with shiny things by crafting a layered marketing plan that generates results in line with your objectives.
We have been forced to rethink the entire car-buying process. So, how have dealers stayed profitable and competitive during this time? The answer lies with those dealers who have fully embraced the new reality.
We explore how the most innovative companies are driving the digital transformation of the automotive industry.
See how dealers are unlocking the power of true performance, personalization and integration with customer experience solutions.
How do you improve circumstances in a tough market? Adopt strategies that focus on increasing market share, not just volume.
Laura Tierney, the managing partner of ARSLoaner, joins Host Thomas Williams to discuss how dealerships can update car loaning practices using a software solution —
Tony Dupaquier, North American training director for iA American Warranty Group, discusses how accurate F&I information and transparency is beneficial to the customer relationship and
Matt Stuckey, the president of Stuckey Automotive, discusses how service is integral at his five-store brand. To watch a video version of this interview, click
Marketing can often feel like the never-ending list of tasks you don’t want to do (or don’t know how to do). Stop wasting time with complicated messaging and tactics that...
While many brick-and-mortar stores may still exist online and on social media, often, these brands are shadows of what they once were. A lack of flexibility has ultimately led to...
Search Engine Optimization (SEO) and Search Engine Marketing (SEM) are often at odds, but are not mutually exclusive. Understanding what you're doing right, what you’re doing wrong, and how to...
AutoSuccess and Babcox Media are looking for U.S. military veterans working in the automotive industry who are driving results. Our Veterans & Vehicles program has been created to highlight today’s top automotive professionals leading the charge from the boardroom to the service department.
Auto Pros on the Road puts the Babcox Media team on location in shops across the USA. This episode is sponsored by Autolite.
Auto Pros on the Road puts the Babcox Media team on location in shops across the USA. This episode is sponsored by Autolite.
Owner Drew Tarr talks about the importance of great customer and vendor relationships. This episode is sponsored by FRAM.
Auto Pros on the Road is a video series featuring the Babcox Media team on location. This episode is sponsored by Autolite.
Full-service gas sales and inspections lead to regular vehicle maintenance and Pruitt’s has been servicing multiple generations of families for years.
Dealers must rev up their local EV-centric advertising strategies in order to educate consumers that they can shop and service new EVs right at their local dealership.
It’s time for proactive dealers to find new ways to leverage the BDC to support key dealership operations, including pre-owned vehicle acquisitions, service-to-sales and customer retention efforts.
Master capturing every lead with soft phone skills, overcoming roadblocks and dominating next steps of setting firm appointments.
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