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Recalls not only shape the consumer's perception of the brand, but also reflect your dealership's integrity. Is your dealership standing by your vehicles and facilitating resolution? Now, more than ever, dealerships are on the front lines of the recall process for consumers. Christopher Miller, CEO of Recall Masters, will share what he's learned about recalled vehicle owners and how the debacle has also brought about opportunity for dealerships that effectively manage the process. During this interactive session, Miller will talk about the status of vehicle recalls in America, blueprint a successful dealership recall department and share data that clearly illustrates the benefits or reining in the recall revolution. Find out how some of the nation's most profitable dealerships are managing recalls.