Our final tip for 2017 is right on time to help you cut the waste as you head into the New Year. We’ve identified the 5 Core Reconditioning Problems that keep most dealerships from succeeding at recon.
– Blame and finger-pointing. “It’s the service department’s fault …”
– Delay. UCM failure to quickly approve or decline work
– Communication. The head doesn’t know what the tail is doing
– Shifting priorities/wasted time. Frustrated service managers waiting for approval from sales
– Profit opportunity loss. Is it really cheaper to send recon out?