New Year, New Processes: Revisiting Your CRM Processes to Increase Profitability
Please register for Death by Double Entry: How Duplicate Processes Are Costing You on Oct 10, 2017 2:00 PM EDT.
How many clicks do you make in a day? How many keystrokes? For most of us working in a modern dealership, it’s a number we’d rather not try to quantify. Data entry is a time-consuming process, but it is a critical part of the engine that keeps effective, profitable dealerships running.
Here’s another question: how many of those clicks and keystrokes are duplications of work that has already been done? How much is double entry costing your business?
Most dealers know a double entry problem exists, but many don’t realize the profound effects entering and reentering the same customer data has across their business: on their processes, their culture and, most importantly, their customers.
In this 45-minute webinar, Mo Zahabi, Director of Sales and Product Consulting for VinSolutions and Dealertrack F&I, will show you how to eliminate double entry in your dealership’s processes to save time, money and employee morale. Topics include:
• The impact of double entry on your workplace culture
• The hidden marketing costs of inaccurate data
• How to identify data entry process gaps and streamline your processes
Mo Zahabi, Director of Sales and Product Consulting, VinSolutions and Dealertrack F&I
Mo Zahabi is the Director of Product Consulting at VinSolutions and Dealertrack F&I, where he educates dealers on best practices and ensures their offerings exceed industry expectations. Mo has applied his strong foundation in technology-based applications to the automotive industry for the last 18 years.
Prior to joining VinSolutions over 9 years ago, Mo was a respected Internet Director and eCommerce Director for two different automotive groups. When not orchestrating advancements in the CRM world, he is a dedicated father and husband, a future MasterChef winner, a movie fanatic and a rabid New York Giants and Mets fan. New York born, Mo remains a New Yorker at heart, even after residing in Kansas City for over 25 years.
After registering, you will receive a confirmation email containing information about joining the webinar.
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